The Role My client, a leading supplier for the construction industry is seeking a detail-oriented and proactive Administration Clerk to join their team based in Tullamore.
This is a full-time, permanent, office-based position.
As the Administration Clerk you will play a vital role in supporting the smooth operation of the office by handling administrative tasks related to customer orders, contract management, and customer liaison Tasks & Duties Receive and process hire orders from customers via phone, email, and in-person at the sales counter.
Ensure all orders are accurately logged and communicated to the relevant departments.
Prepare and issue hire contracts, ensuring all terms and conditions are clearly outlined and agreed upon by both parties.
Maintain accurate records of all contracts for reference and auditing purposes.
Work closely with sales reps to ensure customer needs are met and that orders are processed efficiently.
Provide updates on order status and assist in resolving any issues that may arise.
Greet and assist customers at the sales counter, answering inquiries, processing transactions, and providing product information.
Ensure a positive and professional customer experience.
Monitor outstanding invoices and contact customers to ensure timely payment.
Work with the accounts department to resolve any payment discrepancies or issues.
Send out necessary paperwork to customers, including contracts, invoices, and order confirmations.
Ensure all documents are sent in a timely manner and are accurately completed.
Communicate with customers via email to confirm order details, including product specifications, delivery dates, and pricing.
Accurately input customer information into the company's database, ensuring all details are correct and up-to-date.
Follow up with customers to obtain missing or incomplete information necessary for processing their orders.
Ensure all order-related details, such as site address and contact information, are collected daily and logged appropriately.
Experience, Knowledge & Qualifications Proven experience in an administrative role, preferably within the construction or related sector.
Excellent verbal and written communication skills.
Strong organisational abilities with a keen eye for detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and database management systems.
Ability to multitask and work efficiently in a fast-paced environment.
Customer-focused with a professional demeanour.
Candidates must currently reside within a commutable distance with full working rights.
For further details please contact Sabrina Carroll on 086 127 5159
