Agile Coach / Engagement Lead - Red Hat Consulting (Ireland)
Apply remote type Onsite locations Waterford City Dublin - MSO Cork time type Full time posted on Posted 2 Days Ago job requisition id R-043929
The Red Hat Consulting team is looking for an Agile Coach / Engagement Lead to join our team in the U.K. and Ireland (UKI). In this role, you will lead technical engagements with our customers, helping to drive engagements with Red Hat to get the best value for the customer; enabling the customer to sustainably deliver technology change with open technology and open techniques at its core. You'll use your experience to cultivate progressive deliveries by running workshops and events with customer teams and Red Hat's architects, working hand in hand with our customers to build new and effective ways of working and manage ongoing customer relationships. Your role will also include working alongside our Solution Technology Practice (STP) team, assisting in a four to twelve week residency-style engagement where small cross-functional teams accelerate application development and share an open culture. As an Agile Coach/Engagement Lead, you will help cultivate the U.K. and Ireland project management community, helping colleagues to adopt new practices and approaches, while also offering opportunities to get support and feedback yourself. The nature of the activities will depend upon the type of work we have been asked to support with our customers. Successful applicants must reside in a country where Red Hat is registered to do business.
What you will doSpur and incept new approaches to technology delivery with Red Hat customers; utilising agile and open ways of workingEnable high performing teams made up of Red Hat, customer and partner colleagues; where teams continuously assess and improve their approach to technology changeTrain, coach or mentor individuals and groups, providing context specific advice to assess and grow Agile and DevOps maturityFacilitate workshops which help clarify engagement target outcomes, continually focus on the latest engagement-specific priorities and regularly demonstrate working product alongside the engagement teamServe as an ongoing point of contact for customer delivery, throughout customer engagementsWork with customers to design, plan, and carry out their deliveries with Red Hat Consulting; on larger engagements, help customers in complex delivery to achieve successServe as an Engagement Lead for Residencies, including residency planning and management, process management and improvement, team building, and customer mentoringShare industry trends and new approaches, contributing thought leadership, innovate our current thinking and develop new approaches to change how organizations and teams deliver software and systemsTravel to customer locations throughout UK and Ireland with occasional travel throughout the Europe, the Middle East, and Africa (EMEA)What you will bringExcellent cross-functional communication skillsExcellent written and verbal communication skills; ability to present to management and C-Level executivesExperience working in customer-facing positionsStrong servant leadership manner; proven ability to select training, mentoring or coaching style where appropriateExtensive experience delivering offeringsAbility to use methods which support agile teams is a must; ideally with a qualification(s) in a methodology or methodologies which complement an agile delivery styleKnowledge of project management processes and experience with revenue-based project reportingDemonstrated ability to understand the technical impact on offerings from a supportability, scalability, and repeatability points of view, as well as the business impact on Red Hat and customers in delivering and scoping projects
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