JOB TITLE: Allocator LOCATION: London Heathrow Airport, TW6 CONTRACT: Permanent full time HOURS: 40 hours per week SHIFT PATTERN: 4 on 2 off SALARY: £30,000 per annum ROLE OVERVIEW AND PURPOSE The Allocator role is responsible for ensuring an effective and efficient operation of the cabin cleaning department by allocating resources to specific tasks within defined time frames.
Inform clients to ensure there are no delays and that all aircraft are cleaned each day.
KEY RESPONSIBILITIES Assign staff to new jobs using information and monitor their progress.Keep the manager informed of potential delays or problems.Ensure strong information and communication is shared with all airlines.Receive and respond to telephone enquiries from staff and customers in a professional manner.Liaise with all airline staff and handling agents.Provide detailed reports on accidents and incidents.Brief staff on relevant operational matters.Identify operational challenges and produce a plan to respond.Ensure a fair and consistent approach to staff when allocating work.Ensure staff are working appropriately and in a timely manner.REQUIRED SKILLS AND EXPERIENCE Previous experience in the aviation industry.Strong communication and influencing skills.Management or supervision experience.Cabin cleaning experience.Strong IT and programme operational skills.We're proud to offer a great range of benefits including:
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.Mental Health support and Life Event Counseling.Get Fit Programme.Financial and legal support.Cycle to work scheme.Access Perks at Work, our innovative employee app where you can find:Perks: discounts, gift cards, cashback, and exclusive offers.Life: Search for resources and tools on topics ranging from family and life to health, money, and work.Support: Online chat or telephone service for urgent support in a crisis.For more information about ABM's benefits, visit our careers page.
ABOUT US ABM is one of the world's largest providers of integrated facility services.
A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most.
ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions.
ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants, and distribution centres, entertainment venues, and more.
In the UK, we're proud to service iconic sites across the country with more than 10,000 team members.
For more information, visit www.abm.co.uk.
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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