MACE William Street, Co.
Limerick, are recruiting a Full Time Assistant Manager required for a busy city centre convenience store.
Successful candidates must have previous experience in a management/supervisory role. SUPERVISORYSupervise the activities of the retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level.Ensure high quality and consistent customer service is provided at all times.Delegate and communicate effectively with the retail sales team.Supervise the effective induction and training of all employees.Communicate sales performance to the team.Assist the store manager in the recruitment of high calibre retail sales assistants.Assist the store manager in the effective management of Retail Sales Team performance.OPERATIONSEnsure store is merchandised in a customer-friendly and competitive manner ensuring compliance with company procedures and guidelines.Maintain housekeeping in the store at an optimum level.Co-ordinate in-store sales and promotions.Communicate with the retail sales team regarding in-store sales and promotions.Ensure the appropriate cash register and cash handling policy is adhered to.Ensure shelf edge labels are updated on a weekly basis.React to local market trends and competition in an appropriate manner.Ensure customers receive high quality and consistent service at all times.Deal with and rectify customer complaints in an effective and pleasant manner.Pro-actively take necessary action in store improvements following customer complaints.STOCK MANAGEMENTAssist the manager in preparations for stock take and supervise where appropriate.Assist the manager in minimising stock loss through wastage, damages, and pilferage.Ensure food management and waste systems are adhered to by the retail sales team.Check stock to ensure adequate stock is available for customer needs.Ensure stock is rotated appropriately to ensure in-date stock is available and to minimise waste through out-of-date stock.LEGISLATION & SECURITYEnsure secure opening and closing procedures with the store manager.Assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety, and Consumer Legislation.Ensure potential hazards in the store are identified and reduced or where possible removed/eliminated.Work with the Store Manager to ensure Health & Safety checks are conducted and actioned accordingly.GENERALKnow and understand company policies and procedures and ensure they are implemented effectively by the retail sales team.Achieve targets as agreed with the store manager.Escalate issues to the store manager as appropriate.Communicate with the store manager on an ongoing basis.Deputise as store manager when the store manager is not available.Undertake other additional duties as may be assigned by the store manager.Minimum RequirementsPrevious supervisory experience.Fresh food experience.Excellent fresh food knowledge.Operational knowledge of the retail environment.Excellent interpersonal relations.An understanding of consumer needs.Understanding of labour law, health & safety regulations, HACCP, and consumer law.Commercial acumen with the ability to anticipate and react to market changes.Committed to continually improving standards.Self-motivated & ambitious.Computer skills.
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