This is a full-time position, 5 days over 7 days.
Typical Hours are 3pm until closing however flexibility is required.
Hours are subject to change. Duties include (but are not limited to):
· Welcome guests in a friendly and professional manner at all times and make appropriate recommendations where required
· Excellent knowledge of traditional and classic drinks including cocktails is essential
· To have excellent knowledge of the wines and other beverages that you will serve including the different spirits, beers & soft drinks available and to be able to open, poor and serve all of them according to the Ballyfin 5-star standards
· Ability to manage stock levels and replenish where required
· Ensure the bar area and bar equipment is kept clean and presentable at all times
· To correctly take orders ensuring no errors, including answering any questions that guests may have on the menu or drinks.
· Be up to date on dietary requirements
· To demonstrate a commitment to customer & service excellence at all times
· To anticipate guests needs in order to enhance quality service and in turn enhance guest satisfaction.
· To ensure a professional, prompt service of food & wine to the highest standards to the guest
· To train junior members of staff and work with them to improve their knowledge of beverages
Attributes desired: · Excellent communication skills
· Well presented and professional
· Commitment to exemplary customer service & standards
· Fluent English with excellent verbal communication skills.
If you believe that you have the passion, personality and the skills required to become a true Ballyfin Demesne Professional and are prepared to give 110% dedication to ensuring our Guests receive the highest service standards and personal attention, then we want to hear from you!