Servisource is currently recruiting a Clerical Officer III for a public sector.
Contract length: Temporary, on going basis Salary: €29,310 Working week: full time - 35h/week from Monday to Friday Location:Dundalk, Co. Louth Duties and responsibilities The Clerical Officer will be responsible for the day-to-day administrative functions of the Department under the direction of the assigned supervisor/manager.
The role covers all aspects of clerical and administrative work to ensure the effective running of the Department.
General Administrative Duties: Day to day office duties eg.
Correspondence, post, typing, Dictaphone typing, faxing, photocopying, filing etc.
Logging all enquiries/telephone calls, complaints etc.
Prioritising same, dealing with queries keeping supervisor/manager informed of progress and activities.
Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public Populate, maintain and update local databases and records Work closely with all functions within the service to deliver planned services of your department Have an understanding of the Child and Family Agency and how it works Understand how your department impacts on the service users Understand how neighbouring departments and functions must combine their efforts to achieve optimum services levels Use knowledgeof the organisations structuresand traditions to help achieve results Act in a manner that is consistent with theorganisations valuesand vision Communication: Interpreting and providing written and oral information to staff and service users, i.e.
by phone, letter, etc and contribute positively to the public image of Tusla-Child and Family Agency.
Liaise and co-operate with other members of staff in the interest of providing the best possible service to service users.
Understand service users by being approachable and by listening to them.
Legislative Compliance and Record Keeping: Have awareness of the guidelines and legislation that governs your area of work and ensure compliance when issuing advice and documentation Ensure compliance with Data Protection Act and Record Keeping/Retention Assist in the implementation of new legislation/guidelines and associated reports and tasks Health & Safety Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards Applicants must have the following: Proficient with Microsoft Office; Excel, Word and PowerPoint and ExcelAnd Have obtained at least Grade D (or a pass), in Higher or Ordinary level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme OR have passed an examination of equivalent standard OR have satisfactory relevant experience which encompasses demonstrable equivalent skills.
OR have had at least two years previous service in an office of Grade III, Grade II, Grade I under a local authority or health board in the State