The Brennan & Co Group, founded in Dublin in 1967, incorporates four companies – Brennan & Co, Brennan & Co NI, Brennan & Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia.
At our heart we have always had a focus on our people. Our suppliers, our customers and our employees. We value innovation, exceptional customer service and quality in all we do.
We are a dedicated team of professionals who love what we do and the people we work with. Join us on our journey to grow our business while maintaining our core values of accountability, honesty, respect and communications.
WHY THIS ROLE EXISTS This role responsible for providing specialist support to the sales team and end user in the area of Ultrasound. The applications specialist will provide the highest possible quality of training, educational support, equipment installation and application demonstrations. In addition, this role will guide and support customers through provision of specialist clinical information and educational initiatives.
TASKS AND RESPONSIBILITIES Responsible for providing ongoing clinical support across Brennan & Co's client's product range to, hospitals, medical research institutions and 3rd level institutions in Ireland.
Give clinical user training at time of installation.
Organize and run specialist clinical training for end users on an ongoing basis.
Carry out hands on clinical demonstrations of diagnostic systems as part of the pre-sales and after sales process.
Support sales team with specialist clinical expertise and product knowledge.
Provides specialist clinical applications support in conjunction with our service team to help resolve end user clinical issues.
Provide feedback on, end user issues, and service/failure trends to product managers and field service managers.
Undertake product, clinical and technical training to keep up to date with changes in both clinical procedures and new technology.
Complete all administration in accordance with company procedures and software platforms.
Assist with special projects, assignments, and programs as needed or directed.
SKILLS/EXPERIENCE REQUIRED Qualified Cardiac Sonographer with at least four years clinical experience in the hospital environment.
British/American/European or equivalent accreditation in echocardiography or similar qualification.
Extensive experience in Echocardiography highly desirable.
Enthusiastic self-starter with a customer focused approach to all tasks and work activity
Flexible with ability to adapt and work effectively in a variety of situations and individuals.
Team player with strong interpersonal skills and the ability to communicate effectively at all levels inside and outside the company.
Excellent customer relationship management skills.
Ability to multi-task, skill in establishing priorities and managing workloads
Ability to read and interpret documents such as operating and user manuals.
Ability to write routine reports and correspondence and to author high level presentations.
Highly computer literate, with the ability to proficiently demonstrate PC based clinical applications software.
Ability to travel to clients both nationally AND sometimes on short notice including occasional overseas travel for training, and or attendance at meetings.
Full clean drivers' license
COMPETENCIES REQUIRED Accountability Communications Continuous Learning
Customer Focus
Goal Orientation
Honesty Influencing Others
Interpersonal Skills
Personal Accountability
Planning & Organizing
Problem Solving
Project Management
Resiliency
Respect Self-Starting
Time & Priority Management
Emotional Intelligence
#J-18808-Ljbffr
