Content Operations Analyst, Play and Androidcorporate_fare Google place Dublin, Ireland
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Minimum Qualifications:Bachelor's degree or equivalent practical experience.4 years of experience in fraud investigations, content operations, account security, spam prevention, content moderation, or policy enforcement.Experience with program management, operations management, process design, or consulting.Experience with data analysis using BI tools, spreadsheet software, SQL, R, or other equivalent tools.Preferred Qualifications:Master's degree in relevant field.Excellent communication and presentation skills, and the ability to influence cross-functionally at various levels.About the JobGoogle's brand is only as strong as our users' trust and their steadfast belief that our guiding principles are what's best for them and that we uphold them effectively. Our Trust and Safety (T&S) team has the critical responsibility of protecting Google's users by ensuring online safety by fighting abuse and fraud across Google products. In this role, you will be part of a team that changes the way T&S and Google operate. You'll ensure the apps on the Play Store live up to users' and Google's high standards. You'll consider the user's perspective and develop a deep understanding of Google Play Store policies. You will execute tasks within the scope of a project. You'll complete pieces of analysis to contribute to reports and presentations, gathering and processing data while noting key assumptions, with oversight from a manager. You will lead well-defined projects to resolve complicated abuse- and harm-fighting and mitigation problems using existing systems and processes to maintain operation. As you partner cross-functionally to create working relationships outside your team, you'll drive toward shared goals, and start to acquire an understanding of relevant Google-wide business projects and analytical methods. You'll also engage in community contributions to improve and sustain our culture and operations - making Google a better place to work.
ResponsibilitiesLead well-defined projects to resolve complicated abuse- and harm-fighting and mitigation problems, and build trusted user experiences, with iterative improvements to systems and processes.Advocate for ideas or state a position despite dissent, and try new approaches while learning from mistakes.Work in a team setting by sharing knowledge when relevant to tasks, and coordinate with others when contributing to a larger work stream to ensure that projects are aligned.Demonstrate a fundamental understanding of the process area, including domain expertise in data sources, core methods, client base, product, issues, systems, as well as relevant Google-wide business projects, and analytical methods (e.g., extract data, build dashboards).Provide Googler feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and develop standard scripts and solutions with guidance.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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