Customer Assistant Phoneshop (Permanent 25 - 30 Hours) - Naas Extra

Details of the offer

About the role We are looking for Tesco Phoneshop Team Members in this store.

Every part of Tesco Mobile puts our customers first – our tariffs, our shops, and our award-winning Customer Care. We've teamed up with 3 giving our savvy customers 99% coverage. In our stores, our colleagues aren't on commission. It's all about finding our customers the perfect phone and tariff.

Are you warm, friendly, and approachable? Do you have the drive and motivation to work in a sales and service environment? Can you adapt to working in a fast-paced ever-changing environment? Do you enjoy working with the latest technology? Are you a team player who supports others and builds great team spirit? Do you enjoy building relationships with customers to establish their needs and help them choose the right products for them? You will be responsible for Always put the customer first and consider them in everything you do. Get to know your customers and serve them with pride. Help to ensure products and services are available for customers at all times. Keep the shop floor and back areas clean and tidy at all times. Using the training you receive, follow department routines and processes. Follow all company policies and adhere to Health and Safety routines. You will need A passion for delivering great service, greeting customers with a smile and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great phoneshop shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate effectively and openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a Tesco Mobile brand ambassador. What's in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:

Competitive Salary Bonus Scheme* Our Virtual GP service provides free and confidential access to an online GP through video GP consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost. 24/7 access to our Employee Assistance Programme (EAP) for you and family members for in the moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life. Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.* Life Assurance Pension Scheme* Save As You Earn Scheme* Paid Family Leave Bike to Work Long Service Awards Commuter Scheme *Entry requirements and rules of the scheme apply.

About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

Tesco is committed to celebrating diversity and everyone is welcome at Tesco. We're committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.

How can I let Tesco know I need additional support? Please let us know you need additional support by emailing ******

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Nominal Salary: To be agreed

Job Function:

Requirements

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