Customer Service Advisor (Tallaght)

Details of the offer

Due to our continuing success in the National Employment service, we are currently recruiting for an Employment Advisor to join our fantastic team in an exciting opportunity to make a real difference in this influential role.
You can become an Employment Advisor if you have excellent customer service skills gained from having a sales, recruitment, or hospitality background or have worked in an environment that involves advising and guidance.
We do provide excellent on-the-job training, so are not looking for someone who ticks every single box; we're looking for someone who has an engaging personality, can provide a warm and welcoming experience, and can seek out solutions to problems to help our customers progress into sustainable employment.
This is a fantastic opportunity that will allow you to utilise your current skills to influence, support, and encourage others to build a future.
Employment Advisors provide motivational support, careers advice, and guidance to our clients whilst making them feel welcome and at ease, enabling them to overcome barriers and build confidence. They provide training workshops covering a wide range of subjects from CV writing to online job searching. They engage with people to assess their skills and abilities and talk about their ambitions and career goals whilst exploring learning and work opportunities acting as an intermediary with local employers.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary of €29,000 p.a. + €1,000 Dublin Allowance with these great benefits:
25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)Volunteer DaysCompany Pension SchemeHealth Insurance AllowanceEmployer Paid Healthcare Cash Plan, incl. 3 x salary life assuranceAnnual Salary ReviewEnhanced Maternity/Adoption and Paternity Pay ArrangementsRefer a friend schemeFree access to BenefitHub – an online portal with access to a wide range of retail discounts, Life assurance, Cycle to Work scheme, Tax Saver Commuter Tickets, Digital Gym MembershipThere's also the opportunity to progress your career!
Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on +44 1702 595200 or 01-8608200.
Seetec Group is an employee-owned organisation, and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners. People are at the front, centre, and heart of every service we provide and each decision we make.
Location: Tallaght, Dublin. Will need to be willing to travel to Dun Laoghaire on occasions when required.
Hours: 37.5 hours per week – 8:30am to 5:00pm Monday to Friday (full time)
Closing Date: 2 December 2024
Key ResponsibilitiesAssess individual client needs and work with them to create a personal progression planMeet with clients regularly to review their progressWork with your clients throughout their time with usDeliver an exceptional level of customer service at all timesMinimum RequirementsLeaving Certificate standard (as a minimum). A third level degree is desirable but not a pre-requisiteMinimum of one year experience in a recruitment, sales, training, and/or customer-facing roleExperience of working in a target-oriented environmentAbility to multi-task, organise and manage workloadPositive, enthusiastic approach to problem solving with a 'can do attitude'Be fully IT literate in using a range of Microsoft Office programmesAdditional InformationSEETEC EMPLOYMENT AND SKILLS IRELAND deliver Employability services across Ireland through various Government contracts (Department of Social protection) to assist the long-term unemployed in returning to the workforce through upskilling and job brokering.
Working with over 10,000 Irish businesses and employers, Seetec has helped over 45,000 people into work in Ireland to date. The company directly employs over 120 people in Ireland working in locations across Ireland primarily in Dublin, Louth, Meath, Athlone, Longford, Mullingar, Galway, and Mayo.
Seetec Employment and Skills Ireland is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern values.
Seetec Employment and Skills Ireland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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Nominal Salary: To be agreed

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