Data Support Engineer

Details of the offer

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description: This role involves the support of our data organization. The role will cover ETL support, report support, and data lake support. There are numerous technologies used by the team (SQL, Oracle, Crystal Reports, SSRS, LOGI, Tableau, Informatica, SSIS, etc.) so the candidate will have the opportunity to learn or strengthen a wide range of skills. In addition to supporting these processes, the role will involve the creation of new ETL processes, reports, etc. from time to time. The role will involve on-call off-hours support as part of a regular scheduled rotation.

Preferred Skills Technically minded problem solverBasic engineering, system administration, and software development (programming) foundationAbility to apply basic testing skills, tools/frameworks, techniques, processes, and principles to software solutions in support of defect management and reportingBasic knowledge of performance testing coding best practices, and load and performance testingFamiliarity with and ability to utilize multiple software development methodologies, processes, development best practices, and DevOps principlesQualifications Education Bachelor's degree in Computer Science, Information Systems, or equivalent work experience.Competencies Ability to communicate effectively with business partnersTechnical knowledge of ETL processes, reporting tools, etc.Ability to solve technical problemsPrevious Experience Some exposure to BI reporting tools like SSRS, Logi, Crystal Reports is a plusKnowledge in SQL Server is a plusExposure to latest technologies like Snowflake, Hadoop, R, and Data Analytics is a plus but not essentialResponsibilities Monitoring of our ETL processes and reports where necessaryTroubleshooting failures in our production environmentResolving issues and restarting production processes in a timely fashionDealing directly with our internal business partners to help get to the root of a reported problem.Providing detailed updates on work assignments to managersJob Category: IT - Application Development
Posting End Date: 20/12/2024
Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.
We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching and locally relevant. There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.
Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries, and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability, and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

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Nominal Salary: To be agreed

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