Our clients are predominantly business owners who are focused on ensuring their day-to-day operations perform as they should.
I.T., networks, systems, and cybersecurity are generally not something they have time to consider, and that is where we step in.
We manage all of the I.T.
requirements so that people don't have to worry about whether their data and systems are protected.
The ideal candidate would have experience in cloud infrastructure including endpoint management, Networking, Server Administration, Azure, and Office 365, as well as a solid understanding of on-premise technology including networking.
This role would require a service-oriented attitude, excellent verbal and written skills, and a high focus on the quality of work.
Responsibilities:Manage the IT Support queue.Provide support on client sites as per business requirements.Take ownership of IT issues and work with the team (and SMEs across the business as required) to resolve these issues.Document processes and procedures to increase the efficiency of the service desk team.Support M365 environment and perform server and laptop setups and repairs.Install, configure, and maintain user software and communications equipment.Manage and communicate with third party vendors.Qualifications and Personal Skills:Relevant experience in IT Support or Service.Full driver's license is essential.Office 365 Administration.Knowledge of Active Directory and Server Administration.Excellent organizational and interpersonal skills.Self-motivated with an ability to work in teams.Be enthusiastic, ambitious, and keen to learn new skills with a positive attitude.Able to prioritize and execute tasks in a high-pressure environment.Industry standard certifications (Microsoft, Cisco & CompTIA).Some of our Benefits:Generous Professional Development Budget.Company Pension.Health Plan.Some Technologies We Work With:Office 365 (Exchange Online, SharePoint, Teams), Azure, Backup, DR, AVD, Intune, SonicWALL, Cisco, firewalls, access points, Aruba (gateways, switches, access points, central), Datto (Backup, DR, Access Points), Unifi (access points, switches), HP, Dell.
At Nostra, we value our people.
We are a passionate team committed to doing our best.
Our values are trust, accountability, expertise, people, integrity, and empathy.
These values form a central part of our recruitment process.
Nostra is an equal opportunity employer committed to diversity and inclusion.
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