IT Business Operations Analyst Industry: Pharma
Role Summary: In this role, you will be a part of the IOPS IT Business Operations team, supporting essential business services such as procurement, license management, budgeting, resource management, and communications management.
As an IT Business Operations Analyst, a typical day might include, but is not limited to, the following:
Apply functional knowledge of IT Business Management, including asset management and business operations, to support and contribute to IT initiatives and processes under supervision. Manage the procurement activities for the IOPS IT group where relevant. Contribute to reports on progress to procurement, vendor management, project managers, and/or operations teams as necessary. Gather data on software licenses in IOPS IT and populate all data into the Software Licensing portal. Manage the license management database and work with the relevant IT personnel to maintain accuracy as well as coordinate procurement activities for licensing needs and renewals. Execute tasks in accordance with established processes and regularly update internal stakeholders on the progress and maintenance of these processes. May provide system administration support of internal Resource Management Tool. Maintain integrity of resource data & reporting in our Resource Management Tool(s). Assist the Resource Managers/Project Managers in developing and generating reports, as well as tracking metrics to support their resource requirements. Support the team in preparing budgetary reports and performing contract management administrative tasks for key stakeholders. Collaborate with the team in updating the relevant communications platforms, dashboards, and metrics, ensuring consistency and transparency across the organization. Maintain the integrity and structure of the IT Business Operations Teams sites. Support the IT Business Operations Manager as required in continuous improvement initiatives. Role Qualification / Requirements: To be considered for this opportunity you should have a BA/BS in Business, Management or a related field. 3+ years of Business Operations experience. Excellent written, verbal and interpersonal communication skills with the ability to effectively interact with team members with tact and diplomacy. Strong digital literacy and proficiency in MS Office & SharePoint is required. Good level of independence, judgment, and basic problem-solving skills. Comfortable acting as a point person for tasks/projects. Ability to work independently but also collaborate with team members. Contract Duration: 12 Months contract.
Location: Limerick
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