Leisure Club Membership Sales/Operations Manager (Maternity Cover)Location: On site / Naas, Co. Kildare, Ireland
Job Type: Fixed Term / Full-time
Sector and Subsector: Fitness & Leisure | Fitness & Leisure
Salary: Negotiable Salary
Position: Leisure Club Membership Sales/Operations Manager (Fixed Term Contract - 14 months)
Osprey Hotel has a superb opportunity, based in Naas, Co. Kildare for a Leisure Club Membership Sales/Operations Manager to join the management team who are ready to welcome you on board!
Our Hotel The Osprey Hotel is a 4-star luxury urban retreat in the heart of Naas town, Co Kildare. The hotel is comprised of 108 luxurious guest rooms with custom furnishings. It features a fantastic leisure centre and spa with a 20-metre deck level pool, sauna, steam room, and gym equipped with the latest cardio and resistance equipment.
The Role We are seeking a highly motivated Leisure Club Membership Sales/Operations Manager to assist in the efficient running of the Leisure Club. You must have good attention to detail with the ability to make decisions and think on your feet. The successful candidate will have experience working in the fitness industry with excellent customer service skills, a positive attitude, and the ability to work as part of a team.
You will be responsible for developing new business and nurturing existing client relationships, resulting in increased membership sales and revenue for the leisure club. You will oversee the day-to-day operations of the Club, ensuring all procedures are adhered to and maintaining high cleaning standards.
Responsibilities and Duties: Sharp focus on social media, responding to all direct messages and comments on the Leisure Club Facebook and Instagram pages.Financial reporting on all Leisure Revenue streams, creation of membership reports, and monitoring of revenue.Assist with the creation and execution of the Leisure Club marketing plan alongside the Leisure Club Manager.Tracking all leads and referrals accurately to build a solid marketing database.Training of the leisure club team on maximizing sales opportunities for both memberships and retail.Creating and coordinating promotions, schemes, and offers for the Osprey Leisure Club.Generating new quality leads and following up on them effectively.Maximizing all areas of sales revenue by actively driving membership sales.Delivering exceptional customer service and ensuring training of all team members to deliver excellent customer service.Demonstrating strong organizational skills and excellent customer service etiquette.Providing industry leadership and management of all leisure sales activities.Being familiar with all products and services within the hotel complex and promoting them.Complying with legal and statutory requirements relating to hygiene, fire, health, and safety.Ensuring that all areas are consistently kept to the highest standards of maintenance and cleanliness.Recording all accidents and reporting them to the health and safety officer.Requirements: Previous experience in a similar role.Good communication skills and fluency in English.Friendly and outgoing.Highly motivated.Excellent attention to detail.Ability to work as part of a team.Why Work With Us?We offer a variety of roster options which can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Benefits of Working with Us: Great Place to Work AccreditedAwarded 'Best Workplace in Hospitality 2024'Awarded 'Best Workplace in Ireland 2024'Awarded 'Best Workplace for Women in Ireland 2024'Awarded 'Best Workplace for Health & Wellbeing 2024'Awarded 'Outstanding Employer' by Failte IrelandExcellent working environmentDiscounted gym membershipSpa offers for employees, friends, and familyFriends and family stayover specialsStaff canteen where food is provided dailyEmployee of the quarter yearSocial staff outingsExcellent Hotel staff rates across Ireland, UK & Continental EuropeEmployee Assistance ProgrammeFree Car ParkingWe promote from withinCareer progression opportunitiesThis is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe's leading hotel management companies.
Apply for this PositionPlease submit your application including your CV and cover letter.
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