At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
At Lilly, we make a difference for people the world over by discovering, developing and delivering medicines that help people live longer, healthier and more active lives. Central to all that we do are our talented and motivated professionals, circa 950 of whom are based at our Global Business Solutions Centre in Little Island, Cork. There we boast a vibrant workforce made up of over 38 nationalities, speaking over 27 languages.
Key responsibilities for O2C AR Specialist The primary role of the O2C AR Specialist is to support the accurate, efficient and compliant operation of the credit & collections process across the Lilly business.
Be seen as a "go-to" information resource for O2C AR billings, payments, customer, master data and related internal business queriesEffectively analyse all outstanding customer aging through FSCM to identify collection priorities. Engage with customers by phone or email to prompt collections using market best practices.Effectively track and resolve all customer disputes regarding billings, credits or payments.Be responsible for daily cash application of payments from customersAnalyse account discrepancies to ensure the customer account is enabled for paymentCoordinate initiation and validation of O2C customer master data requestsReview key metrics & communicate to stakeholders to ensure KPIs are being met & improvedSupport global/regional O2C projects with influence on accurate, efficient & compliant AR managementSupport the overall O2C AR team by demonstrating flexibility in providing cover for team members and training of new team membersQualifications: 2-3 years' experience in O2C or Finance function, preferably with knowledge of credit management & customer service and experience in identifying and delivering process changeDegree in Business and/or Accounting (or equivalent work experience)Fluency in English & German languageEli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ****** ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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