Quality Analyst - French

Details of the offer

Summary Salary Range: €35,000 per annumLocation: Dublin 4Model: HybridContract: 1 year contract (possibility to renew/convert to permanent)Shift: 8am-5pm or 9am-6pmMy client is seeking to hire a motivated and proactive Field Sales Representative for either the Heat Pump or Insulation divisions, representing the business to promote and sell heat pump systems/insulation products to residential and commercial clients. You will engage with customers to understand their heating and cooling insulation needs, provide expert advice on product options, and deliver customised solutions that enhance comfort and energy efficiency.
Key Responsibilities: Review quality samples agreed upon by the clientPerform analysis on quality trends and flag quality-related risks to the project leadershipProvide feedback to sales reps to follow approved guidelines, procedures, and processes in a consistent wayConduct root cause and other data analysisAct as liaison with Managers and Sales Managers to ensure consistent quality measurements throughout the operationBe proactive and suggest improvements that drive individual and team resultsParticipate as a project team member in problem prevention and continuous improvement projectsProvide QA progress reports to Quality LeadConduct QA evaluations per client requirementsConduct coaching sessions and training refreshers as requiredAnalyze Satisfaction Survey results and recommend improvement effortsAct as Subject Matter Expert (SME) for QA evaluationsContribute to the QA Team's development and share knowledge within the teamAdminister the QA issue repository and ensure all escalations are properly addressedAd hoc QA projects as requiredSkills and Competencies: Fluency in English and FrenchEligibility to work in IrelandPreferred at least 1 year of experience in a quality-focused roleReporting skillsPeople Development and Feedback CoachingExperience in sales is preferred but not essentialIf you are interested in knowing more, reach out via email at ******

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Nominal Salary: To be agreed

Job Function:

Requirements

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