Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life.
Everyone has an important role to play.
With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:Arcadis is looking to hire a Quality Manager who is responsible for managing most day-to-day QMS activities for their Country.
This includes but is not limited to all aspects of Arcadis's quality management system and in-country senior management interaction.
Reports directly to Country Director and indirectly reports to GBA Quality Director.
Role accountabilities:Coordinates implementing, administering, and monitoring global QMS governance and tools in the country; ensures that established requirements are enforced appropriately and records exceptions as appropriate; provides suggestions and recommendations for changes to respective Global Quality Leaders.
Accountable for meeting the in-country resource and training needs of all personnel in the country in quality procedures to support the successful execution of the QMS.
GovernanceMaintain in-country quality management systemMaintain in-country certification to the ISO standards until global accreditation has been achievedAssure in-country governmental regulations, legal, and statutory requirements are metQuality processes and proceduresImplement, maintain, and control quality processes and proceduresIntegration and effectiveness of processes across functionsSupports auditors in internal and external auditsManagement of the in-country non-conformance management and corrective action systemImplement a continuous improvement processMeasure/evaluate process KPIsKnowledge and trainingEnsure that all professionals are trained to the QMSCommunicate/train changes in the quality management systemIdentification and implementation of Lessons LearnedMaintain Country QMS iNet siteData repository and reportingReport in-country Quality KPI's for deviations, audits, corrective actions, and lessons learnedTrend Quality KPI performance data for targeted continuous improvementMonitor in-country cost to qualityComplianceImplement process controls and use of improvement systemsEnsure in-country audits are performed and participate as requiredEnsure compliance with in-country legislationServe as the management representative for ISO certificationKey shared accountabilities:Quality manager has overall responsibility for compliance with the Global Quality Management System.Contribute to and support the implementation of a Global Integrated Management System (IMS) for Arcadis.Works with the Global Quality Director to ensure consistency with the requirements defined within the Arcadis QMS governance structure.Manages QA resources to coordinate quality staff to support projects.Qualifications & Experience:The candidate should have a bachelor's or master's degree in engineering, Management, Quality, or Business (preferred)5-7+ years of experience progressive quality management or other applicable experience within a multinational engineering or professional services firm, including previous assignments in a related industry.Training: Change Management, Process Improvement, Lean skills.
Certifications: American Society for Quality (ASQ) certification as Manager of Quality/Organizational Excellence (preferred); Certified Quality Auditor: ISO as appropriate; Certified Project Manager; member of the Project Management Institute or country equivalentFurther requirements and competencies:Knowledge of ISO 9001:2015, Quality Management System-Requirements techniques relating to quality assurance and quality control programsPrinciples, practices, techniques, and theories of quality management systems and benchmarkingPrinciples, practices, techniques, and theories of quality process auditingA well-developed understanding of and appreciation for organizational mission, values, and goals and consistent application of this knowledge.An ability to communicate complex issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner.Time management and ability to multi-task with competing priorities.Excellent decision-making capabilities and ability to make decisions and deal with conflicting priorities.Why Arcadis?We can only achieve our goals when everyone is empowered to be their best.
We believe everyone's contribution matters.
It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet.
Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis.
Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & BelongingWe want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions.
Our ambition is to be an employer of choice and provide a great place to work for all our people.
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