Job Description Castle Leslie Estate voted a Best Place to Work is looking for a Receptionist for our Victorian Treatment Rooms.
Requirements – Follow all company policies and procedure; ensure uniform and personal appearances are clean and professional.
Welcome and acknowledge all guests according to the company standards; anticipate and address guests' service needs.
Handle any guest issues with professionalism and confidence; Develop and maintain positive working relationships with the spa team and support the team to reach common goals.
General computer knowledge Pleasant demeanour when interacting with hotel guests Good communication skills Organisational skills Ability to multitask Willingness to learn hotel computer system/software Problem-solving skills Customer service skills About The Role The successful candidates main duties on the Victorian Treatment rooms reception desk will include guest greeting internal and external visitors as the front of house receptionist, cash handling, dealing with spa queries and bookings.
The successful candidate must have energy, a can do attitude and a flexible approach to working hours (weekend work applies).
Previous experience in a similar role or understanding of a spa would be an advantage but not essential as full training will be provided.
Castle Leslie Estate believes that embracing equality and diversity in the workplace benefits not just Castle Leslie Estate, but also individual employees, divisions, and our customers.
All our employees bring their own background, work style, distinct capabilities, experience, and characteristics to their work.
We recognise that our talented and diverse workforce reflects the diversity of our customers and markets, and we want to utilise the widest range of skills, knowledge and experience in our business while complying with legislation.
Benefits: Company events Employee discount Food allowance On-site parking Wellness program Skills Needed Hospitality, People About The Company Castle Leslie Estate has been officially recognised as one of the Best Workplaces in Ireland and a Great Place to Work for the last three years.
It boils down to trust.
Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees.
Their unparalleled benchmark data is used to recognise Great Place to Work-Certified companies and the Best Workplaces.
Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work. In addition, we were voted by the public as Ireland's Favourite Place to Stay 2023 and 2022.
One of Castle Leslie Estate's finest assets is its employees, and we are always looking for very friendly, highly skilled and professional staff to join our existing team.
A flexible attitude, excellent inter-personal and customer service skills are key requirements.
We provide a competitive salary, an excellent working environment and unique benefits for the right candidates.
Company Culture Nestled on 1,000 acres of undulating Irish countryside, dotted with ancient woodlands and glittering lakes, Castle Leslie Estate is one of the last great Irish estates still in the hands of its founding family.
The Leslie Family arrived in Ireland in the 16th Century and bought the Estate at that time.
Today, this Irish estate is led by the current custodian, Sammy Leslie. Her overwhelming desire is to protect the Estate for future generations.
Desired Criteria customer service Hotel Computer systems Required Criteria Closing Date Saturday 8th February, 2025