Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Job DescriptionJob Description ServiceNow is currently seeking a mid-level Presales Solution Consultant to provide technical sales partnership and to provide customers within Ireland with product and solution guidance. Aligned to a number of commercial and enterprise accounts, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform.
What you get to do in this role: Responsible for understanding business and technical problems addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.Routine interaction with C-Suite ExecutivesInterview customers both face to face and remotely to uncover their technology architecture and business needs.Partner with the sales teams in the customer account and strategy planningLead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business valueSell the value of our solution, not just the features and functions of the productsSupport and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc.Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.Collaborate in the creation of product demo scripts and scenarios.Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solutionResponding to Request for Information/Proposal documentsStaying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles.Staying current on competitive analyses and understanding differentiators between the company and its competitors.In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deploymentAct as the ServiceNow subject matter expert at Executive briefings/marketing eventsQualificationsTo be successful in this role you have:
Expertise (probably 6-10 years) of enterprise software pre-sales experience (Solution Consulting, Pre-Sales Engineering) or similar in the SaaS or Platform space.Experience working with and selling multiple product offerings to different lines of business in large enterprisesExhibits a degree of technical expertise and understanding, with the aptitude & attitude to learn new technology and solution approaches quicklyAble to articulate and logically communicate concepts with both technical and non-technical audiences.Exceptional communication and presentation skills including technical and business conceptsBe comfortable getting hands on with the ServiceNow platformUnderstanding of and experience selling to Enterprise Architecture teams.Ability to understand the "bigger picture" and the business drivers around digital transformationTerritory management skills, including pipeline building and working with Sales counterparts to guide execution excellenceBusiness Travel, as necessary within Ireland and occasionally travel to the UK & US.Fluency in English & and ability to work in Dublin, Ireland.Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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