Web Store Customer Service Associate

Petmania are currently recruiting for a web store Customer Service Associate to join the busy web team The main tasks associated with the role are; Accurate and timely processing of all web orders Processing returns correctly and issuing refunds Liaising with suppliers to resolve any customer service queries Responding to all customer queries in a prompt manner Picking orders for dispatch Restocking store when required In return we offer Competitive rates of pay Quarterly bonuses based on KPI achievement Paid maternity and paternity leave Access to HSF health care