We have a fantastic opportunity for a Wedding Sales Co-Ordinator to cover maternity leave here at the Hodson Bay Hotel.
The successful candidate will have a passion for creating memorable experiences for our couples and their wedding guests.
The Hodson Bay Hotel is part of the Hodson Bay Group.
With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.
Hodson Bay Hotel has been certified as a Great Place to Work for three consecutive years, and we have also received the 'Excellent Employer 2024' Award from Failte Ireland Employer Excellence.
We work together as a team to ensure that we exceed guest expectations every time.
We do this by ensuring the highest standards of products are on offer and by achieving excellent service standards at all times.
Exceeding guest expectations is part of our service culture and as part of the Sales team you will have a strong customer focus.
Key Responsibilities will include: Responsible for wedding enquiries and sales from initial contact to booking.
Communicate with the wedding couple from initial booking stages.
Maximise sales opportunities and actual bookings by way of excellent people skills, product knowledge and closing sales ability.
Ensure the highest level and delivery of 'first impression' and customer satisfaction by providing exceptional and professional service to all potential clients.
Facilitate venue viewings/ show-arounds. Assist clients with menu planning, tastings, food and beverage coordination, table arrangements, decoration options, etc.
Communicate effectively with relevant departments on upcoming wedding details e.g.
Chefs regarding menus. Source feedback pre and post weddings to determine potential enhancements to guest experience.
Any other duties required by management. Ideal Candidate: Fluent level of spoken and written English Excellent communication skills Strong telephone etiquette and sales skills Proven experience working as part of a team Ability to work on own initiative Basic IT skills Previous experience in a similar role would be desirable but not essential, as full handover and training will be provided.
Experience in the 4* Hotel market in Ireland desired.
Why work with us?
We have been certified as a Great Place to Work Achieved 'Excellent Employer' (Silver) Award as part of the Failte Ireland Employer Excellence Programme 39 Hour Working Week Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool Career Development Opportunities Meals provided while on Duty Free Parking Hotel Discounts across the Hodson Bay Group Motivational Benefits - Employee of the Month etc Health & Wellness Programme Active Sports & Social Club Subsidized staff taxi service - Athlone/Roscommon town As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments.
As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment.
We encourage this through mutual respect & trust amongst colleagues.