The Accommodation department is currently looking for an Accommodation Assistant to provide quality service to our guests and ensure the cleanliness of all rooms and areas in a timely manner, in line with Red Carnation Hotels standards.
Key responsibilities of the Accommodation Assistant will include: • Providing each guest with the highest levels of Housekeeping service in accordance with 5 star expectations and Red Carnation Hotels/Leading Hotels Standards • To provide a full service to vacated bedrooms and replenish stayover bedrooms • To provide guests, at all times, with the highest levels of guest care and personal attention, where possible anticipating the guests needs The ideal candidate for the Accommodation Assistant position should: • Have a friendly and outgoing personality • Be enthusiastic and flexible (may need to work 3 days to 4 days over 7 day period, inclusive of some weekends) • Have strong communication skills • Demonstrate strong attention to detail • Be legally eligible to work in Ireland • Have the ability to handle busy situations and manage your workload effectively Some of the Benefits available to the team: • Professional, award winning training and development opportunities to give you a career path • Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally • Annual Staff Appreciation Party and other Employee Recognition Events • Discounted rates with many local businesses and third party service providers (including Estate Activities) • Heavily subsidised accommodation (subject to availability) • Free meals on duty • Complimentary dry cleaning of business attire In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection.
Through the grand stone gates, a royal adventure begins.
This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense.
Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa.
The extraordinary characters of the castle passionately care about each and every guest experience.
Ashford Castle, voted No.
1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021.
We are an equal opportunities employer.
The successful candidate must also be legally eligible to work in Ireland.
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