Account Compliance Manager, Selling Partner Account ComplianceJob ID: 2723324 | Amazon Ireland Support Services Limited
Amazon's Selling Partner Account Compliance team is hiring a programme manager to manage KYC controls and processes in the Americas region. The programme manager will ensure that the appropriate KYC controls are in place but also focus on minimizing the seller impacts of any new or additional controls. The role is a key part of the first line of defence (1LoD) in compliance with regulatory requirements.
This role is part of a team that is responsible for providing Compliance subject matter expertise across the lines of business that utilize payments licenses owned by the second line of defence teams. This team acts as the primary Compliance interface for product teams and business units. This team also conducts compliance assessments and provides compliance and risk mitigation requirements as needed for the approval of business projects and initiatives such as new product development and changes to existing products. The team will assist business units in understanding the tactical steps required to meet regulatory compliance obligations. Areas of expertise include fraud, AML, alternative payments, compliance operations, credit compliance and consumer protection laws, data protection, and anti-corruption regulations relative to the e-commerce and payments industries.
The Compliance Manager supports the execution of compliance policy, driving training, conducting compliance risk and gap assessments, ensuring process improvements are made operational, monitored and tested in an auditable manner.
Core Duties and Key Strategic Objectives of RoleKey objectives of the role are to:
Define, measure and improve key Customer Experience metrics across the KYC functions within the Americas region.Proactively identify situations that may pose significant compliance risk and guide management in the development/reviewing of applicable policies, procedures and business practices.Participate and collaborate in the review and analysis of new regulatory developments and maintain oversight of developments impacting business activities.Participate and collaborate in compliance advisory and integration projects as well as conduct compliance assessment and define requirements as needed for the approval of business projects and initiatives such as new product development and changes to existing products.Ensure implementation of key processes within the company to meet regulatory framework.Work closely with key functional organizations to ensure proper implementation, reporting and change management.Provide assistance and input on risk assessments.Interface with Product and Engineering teams to provide requirements and inputs for new system development, assist with user testing and represent Compliance in stakeholder meetings.Establish a cadence with business self-testing and Compliance controls and monitoring teams to ensure key controls are being tested and monitored on an ongoing basis in order to properly identify eligible areas of remediation.Participate and collaborate in the review and analysis of new SOPs, enhancement of existing SOPs and work closely with operations in the rollout of initiatives.Work in partnership with Business Units, Operations, Technology, Legal, and the larger risk community to offer support and assistance in compliance-related matters to ensure an open, adequate and effective risk management culture and sound solutions.BASIC QUALIFICATIONSBachelor's degree or equivalentExperience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalentExperience handling confidential informationPREFERRED QUALIFICATIONSProfessional auditing qualification, or similar risk or compliance credentialsExperience with SQL and ExcelExperience in program requirements definition, together with data and metrics leveraging to drive improvementsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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