Account Executive About us Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position.
By truly caring about people – both its 83 million private and corporate customers and its 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry.
What you do Maintain and develop assigned accounts to ensure positive client experience, renewal and maximise profitability through daily account management Responsibilities will include, but are not limited to, the following: Account Management Act as the account lead for assigned accounts based on the Client Value Proposition Support other account leads on larger clients as second account manager Build and maintain good long term successful relationships with the client Understand and maintain very good knowledge of the client contacts Anticipate future needs, challenges and developments where possible Document and regularly maintain all relevant information in Salesforce Communicate relevant information to various other areas to ensure they have the necessary understanding to make decisions Lead and support any client meetings/calls as and when required, as per the guidelines in the Client Value Proposition, where possible Hold and participate in the account review meetings to discuss claims experience, service performance and client feedback as well as possible future opportunities as appropriate to the CVP Very good understanding the client's business and requirements Provide back up and support to client teams where required Recognised as the go-to person internally on the own client portfolio Client Experience Easy, quick and high quality interactions with all touch points and escalation resolution in a swift and client centric manner Provide effective, innovative and timely solutions to client's business challenges Provide a positive and engaging client experience Mainly independently identify and implement efficient solutions to client's requirements and challenges Independently manage any escalations to ensure a swift and client centric resolution Regularly review and analyse client experience results to identify possible areas for improvement Seek, document and share feedback from client on service delivery Ensure tailored processes, products and services are documented and optimised over time to improve efficiency Boost client stickiness Renewals Prepare and issue renewal documentation within agreed timeframes Independently negotiates renewal internally and externally to achieve favourable outcome for both sides Aims to improve profitability for assigned client portfolio Ensure regular client engagement by phone throughout the renewal process Communicate and document all agreements and requirements for the renewal Support tender responses for existing clients to provide a comprehensive and tailored response New Business Support the implementation of new clients ensuring a smooth and seamless transfer Support the sales process for potential new clients Discover and aims to convert opportunities for cross selling additional products or services Other requirements Supports or acts as technical representative for team on cross functional projects Train new team members Supports development and implementation of technical parameters, policies and frameworks for others to work within What you bring To be successful in this position you will need to have the following skills/ experience: Minimum of two years work experience in an account management role within a Financial Services environment Experience in a customer focussed environment, producing accurate work within tight deadlines Completion or progress towards the Irish Insurance Examinations or equivalent foreign qualification Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint Knowledge of Salesforce an advantage What we offer Allianz Partners (AzP) provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering.
United under one brand, Allianz Global Assistance, Allianz Global Automotive and Allianz Care are specialist areas combining forces to push boundaries and create tomorrow's solutions to deliver an enhanced experience to our clients.
Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Partners.
Our DNA is unique: we dare and care, anytime, anywhere.
If this sounds like you, come and join us.
64041 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world.
Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us.
Let's care for tomorrow.