Insurance Account Handler - Blanchardstown Apply locations: Dublin - Blanchardstown
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: November 15, 2024 (4 days left to apply)
Job requisition id: R0009250
Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you'll find like-minded people driving change at Howden.
About the role: Based in our Blanchardstown office, Howden are delighted to have a vacancy as an Insurance Account Handler that will be part of our Sparrow team. This role is a full-time office-based working opportunity.
Reporting to the Personal Lines manager, your overall function will be to assist Account Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations, upholding a professional image, and maximizing business opportunities and profit for the company.
Key Responsibilities: Prioritize and handle all work promptly and accurately. Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. Produce accurate and professional documentation at all times. Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium. Refer all queries that fall outside own experience, knowledge and authority to senior staff. Issuing renewal documentation and data input. Dealing with client payments in line with Howden procedures. About You: Leaving Certificate or equivalent. Strong interpersonal and communication skills to effectively assist clients with their inquiries, providing prompt and courteous service. Proficiency in managing multiple tasks and deadlines, maintaining organized records, and supporting account handlers in day-to-day administrative duties. Ability to meticulously handle and review policy documents, ensuring accuracy and compliance with company and regulatory standards. Ability to work effectively within a team, supporting account handlers and collaborating with colleagues to achieve common goals and deliver exceptional service to clients. What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
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