Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll doAs an Account Executive (AE), you are a highly motivated self-starter who is responsible for developing and closing new business and expanding our footprint with current customers. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity. You will help to grow Docusign by finding leads, closing Sales, formulating Sales strategies and communicating product value to prospects. This position is an individual contributor role, reporting to an SMB Manager.
Responsibilities: Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign's incremental revenue by uncovering additional use cases and opportunities to position the broader Docusign agreement cloud.Qualify sales opportunities based on Docusign's sales methodology and metrics, to include client fit and success criteria.Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client.Expand the Docusign solution beyond the functionality introduced during the implementation process and consistently seek new business opportunities by presenting, recommending and upselling new Docusign products, services and partner solutions.Process sales orders and facilitate customer onboarding.Manage customer needs for engagement with other Docusign resources, such as professional services, training, product management and marketing.Enlist customers to participate and/or speak at Docusign and partner events.Provide accurate, timely reports and forecasts, as needed, for management.Develop and maintain sophisticated knowledge of Docusign's products and services.Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database.Manage overall customer loyalty, serving as internal advocate and escalation point to clients.Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required (Minimum 2 days per week; may vary by team but will be weekly in-office expectation).
What you bringBasic: BS/BA degree or equivalent experience.2 years of experience in an AE role or equivalent quota-carrying role.Proficient computer application skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel.Familiar with Google suite.Preferred: Experience in consultative sales and account management, preferably within a SaaS model.Life at DocusignWorking here: Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
Accommodation: Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at ******.
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