At Apple, we work every day to create products that enrich people's lives. Our Advertising Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetise their work. Our technology and services power advertising in Apple News and Search Ads in App Store. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy. We are looking for an experienced Ad Certification specialist to help us ensure the highest standards of advertising across the platform. We're looking for critical thinkers who would like to play a key role in a fast-paced environment. This position requires a self-motivated, incredibly detail-oriented individual able to navigate grey areas effectively.
DescriptionYour responsibilities will include:
Ensuring logical and meaningful reviews of Ad/URL content.Delivering high-quality content review consistently and accurately.Taking a quantitative and qualitative approach to evaluating and addressing unusual, harmful, or sensitive content.Identifying and reporting issues, patterns, and trends on the platform.Overseeing policy enforcement for an assigned platform to ensure compliance processes and procedures are integrated and aligned with business processes.Conducting UATs, reporting bugs and enhancement requests for existing and upcoming policy enforcement tools.Communicating and collaborating effectively with teammates and cross-functional teams across time-zones.Working independently to effectively prioritise and manage your time.Learning and using various internal tools to review and moderate content on the platform.Informing appropriate management about issues that may involve policy violations or potential liability.Assisting management to implement adequate controls and ad review processes.Ensuring escalations have all information needed and reach the proper audience so actions can be taken.Minimum QualificationsIncredibly detail-oriented and able to navigate grey areas effectively.Experience in content review/moderation.Comfortable and adaptable in a fast-paced and informal environment.News addict, informed about pop-culture, slangs, controversial and current events.Flexibility to work shifts including weekends in turns.Strong verbal, writing communication, organisation and time management skills required.Preferred QualificationsKnowledge of concepts, practices and procedures of advertising and ad content review is a plus.Familiarity with Apple products and services, especially MacOS, iOS.Proven ability to complete repetitive tasks for extended periods.Able to manage exposure to unusual, sensitive, and/or obscene content.
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