Admin Team Member, Business Support (Band 1-2)Vacancy Number: 25563
Business Support, Customer Service (Entry)
Job Type: Full-time
ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.
With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.
Position Description This position will provide the successful candidate with the opportunity to support the administration of the National Programme Delivery team. The role is broad ranging and offers scope for variety as the support provided covers a wide range of activities. It will also provide the successful candidate with the opportunity to increase their knowledge of the Networks business, develop their leadership and employee development skills and enhance their own skills including IT, customer, and stakeholder management.
Key Responsibilities Work in accordance with agreed guidelines, policies and procedures.Providing excellent customer service to all Networks customers.Work as part of a multi-functional team and support all units nationally.Share knowledge and skills openly with other members of the team.Reporting – Support the efficient running of the Business by providing reports.Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self.Providing clerical/project support to Network Supervisors, Project Leaders and Managers.Demonstrate flexibility and adaptability to change.Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.
Experience and Qualifications Either 3rd Level qualification or equivalent work experience.Knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS.Strong IT Skills incl. Microsoft SharePoint, Excel and Word.Excellent communication skills with a strong emphasis on customer focus and stakeholder management.Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail.Ability to make & implement decisions to achieve best practice.Willingness to learn and develop.Strong teamwork skills.A high level of commitment and flexibility.Full clean driving licence.
Location Finglas
Reporting to Reporting to Business Support Supervisor, Delivery Support
Why Work with Us? Opportunity to lead Ireland's transition to net zero carbon futureProgressive, hybrid working modelCareer development through mentoring and trainingCorporate Social Responsibility OpportunitiesSports and Social ClubsNetworking opportunitiesCredit UnionAccess to staff well-being programsGenerous parental leave entitlementsStrong values-based and inclusive cultureStrong commitment to diversity, equity and inclusionGreat team environment working to our Core Values: Courageous, Caring, Driven and TrustedStarting from €31,000.00 per annum.
Closing Date
20th September 2024
Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, ******
If you have any queries in relation to this job, please contact ******
Your application will be held in reserve for 6 months should you be suitable for the role.
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