Administration Support Coordinator Our client, a successful IT Network Support company based in Plassey, Limerick, is seeking a self-motivated and highly skilled Administration Support Coordinator with outstanding communication abilities to join their dynamic team.
The ideal candidate will have substantial experience in a demanding administrative role. The successful applicant will collaborate closely with the administrative team and offer additional support across all departments and management.
The Role As the Administrative Support Coordinator, you will offer administration support for operations, sales, and procurement departments. You will be a proactive self-starter with a demonstrated history of excellence in administration.
You will be part of a performance-oriented environment within an innovative company that highly values individual contributions. Our client provides an exciting, fast-paced working environment, a culture of collaboration, and the opportunity to significantly contribute to growth.
In this role, you will be responsible for day-to-day administration functions within the business, serving as a central support position for operations, sales, and procurement.
You will work with the existing team members to:
Assist with co-ordination of all administrative functions of the business from enquiry to installation and contract maintenance.Co-ordinate, update, and maintain customer records via company systems.Communicate with customers and suppliers, both written and verbal.Work alongside the management team to deliver all projects in line with the organisational strategy, and perform any ad hoc administration duties as required.You will be challenged in the following areas, with in-house training provided:
Learn all existing in-house systems.Take ownership of your personal diary via the CRM system to plan and organise time.Learn our company portfolio of products, services, and understand our business model and target market, mastering the pricing structures.Understand company contracts, agreements, and SLAs.Answer both the administration and sales queues via the VoIP (phone) system.As administrative support for sales and procurement, you will work alongside the existing team with the following duties:
Answer inbound sales queries and generate sales opportunities in the CRM.Liaise daily with new and existing customers, actively telephone customers to pursue quotes, make appointments, and establish and develop relationships.Utilise, improve, and manage existing sales opportunities via the CRM system.Assist in the preparation of accurate and timely quotations for customers.Be responsible for timely quotations and control of all renewals, working to automate recurring processes.Assist with the sales and purchase order process via our CRM to ensure accurate billing details for the accounts department.Collaborate with other team members to ensure all specifications and requirements are achievable.Skills & Qualifications that we need: Business Degree or significant years of administrative experience.Minimum of 3 years' experience working in a busy office environment.Excellent telephone manner and confident communicator.Proficient in using CRM packages and other equivalent administrative applications.Excellent planning and organisational skills with attention to detail.Ambitious, energetic, and motivated individual who can remain calm under pressure.Ability to work with multiple departments and independently using own initiative.Proficiency in Microsoft Office Suite.Trustworthy and conducts the role with integrity.Previous knowledge in an IT company is an advantage but not essential.The Offer: This is a permanent position with a salary expected to be in the €30K - €35K range, depending on the candidate's experience and qualifications.
This role is based fully onsite in Plassey, Limerick, and hours of work are Monday to Friday, 9:00 am to 5:30 pm.
How to Apply: If you are interested in applying or want to know more about this role, please contact:
Orlaigh FitzGerald-Quinn in Cpl Limerick at 085 801 7135 or email your CV to ******.
For a full list of our open jobs, please visit cpl.com.
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