Administrator - Sales & Service (F/M/D)

Who we are:Envipco is a global provider of Reverse Vending Machines (RVM's) with its Ireland base in Dublin.
For nearly four decades, Envipco has been working towards that mission.
We develop solutions worldwide that address the problem of waste disposal and promote and drive recycling rates for beverage containers of all kinds.
The secret of our success is based on our forward-thinking approach, passion to move forward and collaboration with partners in local markets.Summary of Position:Coordinate Service Engineers by allocating tasks and recording activity information in a Service Management System.
Interacting with front-line customers by phone/email and completing general Sales and Service administrative tasks, such as contracts and quotationsTasks: Communicate directly with customers (logging service calls, giving updates, admin with customers head offices)Coordinate service engineers' activities (maintenance, breakdowns & quoted works) Proactively trigger escalations when necessaryMaintain the Service Management system in real-timeAdminister quotations for product sales and service activitiesEnsure all requirements under H&S legislation and required quality systems are actively adhered toActively demonstrate the support of other areas/departments within the company to ensure a team spirit is observedAny other reasonable request compatible with the job descriptionProfile: Leaving Certificate.Previous similar experience essentialWorking in a B2B Call Desk environment (preferred)Experience of Service Administration (preferred)Competencies:Customer focussedEnthusiastic and proactive with a 'Can Do' attitudeNaturally administrative, structured and organisedAttention to detail and able to follow processesStrong numeracy and literacy skillsAble to work under time pressure with a sense of urgencyAble to work under own initiative unsupervisedIT literate (specifically: MS Word and MS Excel)CommunicativeFlexible/adaptableStress TolerantProfessionalTeam playerAbility to work safelyKey Measures:Typical Admin performance standards (accuracy, quality, timeliness), H&S compliance, Specific objectives agreed through appraisal.This awaits you: A diversified job in a qualified and committed development team.
Independent way of working.
Participation in the growth of a dynamic, international company.
If you are ready to take on this exciting opportunity, apply now and contribute to our success.