Advisory Services Consultant – Dublin and Letterkenny, Ireland Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
About the role: As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding team's healthcare system work better for everyone.
As an Advisory Services Consultant (enrolled in the Consultant Development Programme), you will provide people, process and technology consulting services to strengthen and improve health care operations that result in stronger financial returns and a healthier health care system. You'll use your strong business and technology acumen to work closely with clients to define, develop and implement business requirements to ensure needs are captured and critical deliveries are executed.
Consultant Development Programme (CDP) The Consultant Development Program (CDP) is a programme for those interested in developing and deploying client-facing, problem-solving and presentation skills with health care clients. The CDP sits within Optum Advisory and allows for early career professionals to experience a diversity of health care clients through a variety of engagements. CDP members work on different client teams while simultaneously receiving mentorship and formal training in key consulting competencies. Programme completion includes alignment into an Optum Advisory practice and typically takes 1.5-2.5 years to complete.
Primary Roles & Responsibilities: Collaborate with business and technology departments to define deliverables and develop solutions that are reusable across the organization. Create written and oral communication artefacts that effectively summarise findings, support fact-based recommendations and provide appropriate detail to substantiate conclusions. Identify and document business process re-engineering opportunities including current and future state process flows. Define, develop and document business requirements to ensure clients' needs are captured and delivered. Work closely with Developers, Quality Assurance Analysts, Architects, Business Partners and other Technology teams to ensure requirements and design are completely understood. Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects. Act as the liaison between Business and Systems Analysts, Developers and Project Management groups. Work closely with business teams to strategise solutions that support long term business objectives. Lead and mentor other Analysts. Design and develop reporting capabilities while integrating multiple data sources. Manage and incrementally improve ongoing reporting and data solutions. You'll be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree or equivalent work experience in Finance, Business, Management, IT or related field. Experience in any of the following areas: Business Analysis, Systems Analysis, Project Management, Business Process Improvement, Data Analysis. Project Management Experience building/creating project deliverables with the ability to manage complex work-streams. Experience translating business requirements into a detailed system specification. Client-facing experience. Experience with Data visualisation and analytics tools (e.g. Tableau, Power BI, Python, Alteryx). Ability to work in highly technical, matrixed, fast-paced environment. Ability to work in office on a hybrid schedule (3 days home / 2 days in-office). Preferred Qualifications: Master's Degree or Postgraduate Certificate. Experience working in a Management Consulting/Professional Consulting environment. Health care experience. Intellectual curiosity in health care and improving health systems. Experience managing executive reporting capabilities and managing reporting solutions. Experience with Coordination of Onboarding / Training Delivery. Experience with Agile methodology (Product Owner, Scrum Master), database management systems, and other business-related technologies. Project Management Certification (e.g. PRINCE2, PMO). Experience working with test plans and test cases. Experience with the following tools/applications: SQL, JIRA, CA Agile (Rally), Aha!. Experience working in a product development/management environment. Experience and knowledge of the US health care sector. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
Careers with Optum. Here's the idea. We built an entire organisation around one giant objective: make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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