Are you an experienced Air Freight Forwarder looking for a career with a growing global business? For over 40 years, we have served our clients with our Air, Ocean, Road, and Warehousing portfolio and we have enjoyed another very successful year at cargo-partner having strengthened our global position by joining the Nippon Express Group.
We are recruiting an Air Freight Forwarder with knowledge of Export and preferably Import to join our operations team in Dublin where you will work within our Air freight team to manage day-to-day business cases for export/import shipments, liaise with our clients keeping them updated on the status of their goods, as well as issue and monitor all the relevant transport/clearance documents. Providing a first-class customer service experience, your role is a highly pivotal position within the business, upholding our exemplary standards and safeguarding the timely export of all air freight.
At cargo-partner, we believe in comprehensive training, loyalty, and internal promotion to help our staff reach their full potential and our operations management team are there to support you in your personal development and give you the tools to build a successful career in the freight forwarding industry.
Responsibilities: Handle day-to-day business cases in the area of air cargo shipments in accordance with the procedures for dispatching and delivering.Issue and monitor transportation documents, collect documents for dispatching and delivering of shipments.Organize the admission of the shipments into the customs warehouse, export customs clearance, loading into the aircraft and the dispatching of shipments.Interface with customers/agents to take bookings; coordinate shipments; troubleshoot issues; and provide updates on service disruptions.Maximize profit and minimize costs; ensure accurate Cost and Revenue estimates are made against jobs ensuring that the credit control policy is maintained at all times.Make rate offers to customers and partners where applicable.Communicate with clients on the status of their shipment.Use your knowledge and expertise to think outside the box to resolve potential shipment delays.Interact with our business partners across the cargo-partner network, agents, shipping carriers and customs bodies.Strengthen relationships with existing house accounts.Understand customers' business and strategy and our role with the customer.Desired skills/experience: Preferably 2+ years Air freight Export or Import experience.Great customer service skills.High competency in handling Air cargo shipments.Knowledge of Customs Procedures.Experience in software CARGO Wise and Thyme – IT beneficial.Knowledge and experience of Good Distribution Practice (GDP), Aviation Cargo Security and Dangerous Goods preferred.An enthusiastic, positive, team-focused attitude.You thrive in a busy and fast-paced environment.Open to learning new tasks and developing your career.A passion for transport and logistics.Ideally educated to degree level.
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