Role: Airfreight Operations Manager
Location: Dublin 17
Terms: Permanent, Full-time, Mon – Friday
Package: Negotiable salary (DOE)
We are seeking a highly skilled and motivated Airfreight Operations Manager to lead and oversee the day-to-day airfreight operations within our dynamic freight forwarding company.
Key Responsibilities: Oversee and manage all aspects of airfreight operations, ensuring timely and efficient shipment handling, customs clearance, and delivery.Lead and develop a team of airfreight coordinators and staff, providing guidance, training, and performance management.Act as the primary point of contact for key clients, ensuring service excellence and handling escalations as required.Develop and maintain strong relationships with airlines, negotiate rates, and optimize carrier performance to meet operational needs.Ensure compliance with all relevant international and local airfreight regulations, including customs and security requirements.Monitor and control operational costs, identify efficiencies, and implement cost-saving measures without compromising service quality.Develop and track key performance indicators (KPIs) to assess operational performance, address issues, and drive continuous improvement.Analyze and improve existing workflows, implement best practices, and ensure the efficient use of resources and technology.Handle and resolve operational challenges, such as delays, discrepancies, or customer concerns, in a proactive and efficient manner.Qualifications and Skills: Minimum of 5 years' experience in airfreight operations, with at least 2 years in a managerial or supervisory role.Strong understanding of airfreight logistics, customs processes, and international shipping regulations.Proven ability to lead and motivate teams, manage performance, and foster a positive work environment.
#J-18808-Ljbffr