Your career at Deutsche Börse GroupDivision
CFCL Cork, Pre- & Post-Trading,Clearstream Fund Services, Vestima Execution Support
Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardisation, automation and straight-through processing of investment fund orders. Joining our team in this diverse and challenging role, you will act as dedicated contact person for Clearstream's customers on queries related to Investment Funds operations and Vestima.
Your Responsibilities Provide assistance to clients using our automated order routing system Vestima, while building relationships with clients. Follow up on pending trades post orders placement, i.e. missing contract notes, cash and stock settlement. As part of our transfer service explain our procedures and follow up on pending instructions. Handle customer queries relating to all areas of Custody Investment Funds (Corporate Actions, Cash Management, Transfers, Reporting). Work closely together with the different Investment Funds Units spread in different locations. Support any other tasks related to projects. Support RMs in their calls with and escalations from clients. Review processes for efficiency opportunities. Your Key Competencies Taking on responsibility Results orientation Integrated thinking Problem solving skills Communication Planning/organisation/time management Expertise/willingness to learn Working well in a team environment Your Profile University degree, funds or financial sector or comparable qualification. Minimum 1 year's experience in funds. Service orientation with excellent telephone, communication and negotiation skills. Strong problem solving skills, accuracy, ability to work independently and as a part of a team in an international environment. Proficiency in written and spoken English. German and/or French will be desirable but not essential.
Internal applications will be treated strictly confidential.
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Have we piqued your interest? Then we encourage you to apply now!
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