Job Description - Assistant Conference and Events Manager (HOT0B9S4)
Job Number: HOT0B9S4
Work Locations Conrad Dublin, Earlsfort Terrace, Dublin 2
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division.
We aim to offer smart luxury travelers inspiring connections & intuitive service in a world of style.
We are one of the best 5* luxury hotels in the country.
"Conrad is Empowering and Bold" Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:
Travel: Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world.
Plus up to 70 nights of discounts for your Family and Friends. Team Member Gym: A dedicated team member gym with free access 7 days a week. Benefit: Discounted rates for Conrad Team members across a wide range of retailers. Development: Hilton has numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor. Holidays: 30 days holiday (incl.
BH) plus long service entitlement of an extra day per year up to a total of 5 additional days. Maternity & Paternity: Paid leave for those that qualify. The Job Role Assist in managing all Conference and Events operations. Maintain exceptional levels of customer service. Ensure compliance with brand standards. Evaluate guest satisfaction levels with a focus on continuous improvement. Aware of trends and propose ideas to build the range and quality of Conference and Events. Optimise sales and contain costs, identifying any areas for action. Set achievable budgets and other short- and long-term functional goals. Provide effective leadership to the Conference and Events teams to ensure targets are met and exceeded both for the hotel and individual development. Maintain good communication and work relationships in all hotel areas and with external customers and suppliers. Ensure that training is carried out on an ongoing basis. Ensure communication meetings are conducted and post-meeting minutes generated. Manage staff performance issues in compliance with company policies and procedures. Recruit, manage, train, and develop the Front Office team. Assist other departments wherever necessary. The ideal candidate should have: Strong knowledge of hotel/leisure/service sector. A record of success in Conference and Events, specifically the ability to deliver profit, control costs, and build customer loyalty. Exceptional communication skills. Exceptional leadership skills to create a winning team.
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