At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative, and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.
Job DescriptionThe primary focus of the role is to work with the director and the team to grow existing client relationships, identify and secure new clients, and support and manage bids for new work.
Contribute to the diversification of the service offer to our clients. Support the real estate director to identify and recruit new team members and build teams to successfully deliver commissions. Lead programme and project management commissions, taking responsibility for end-to-end service delivery.
Act as the key, day-to-day client interface, ensuring that client objectives are met and that projects are delivered to time, cost targets, and the appropriate quality standards. Manage commissions and resources efficiently to contribute to the overall profitability of the business.
Contribute to the overall strategic and operational management of the business. Be specifically responsible for delegated business development/marketing tasks and support the real estate director to achieve the real estate business plan.
Associate Director with strategy (including finance), business generation, and team growth and operation management (quality) responsibilities in accordance with the Turner and Townsend model for excellence.
REPORTING This role will report to a Director or Cost Centre Lead.
Key AccountabilitiesEnsure internal reporting tools (FMS) are always up to date with accurate fee/cost forecasts, jobs open/close, etc.;Review and process sub-consultant invoices in a timely manner;Identify any variation/opportunity in fee income projection;Manage debt control effectively;Prompt time sheet completion;Manage commissions under your control to meet client and business objectives;Lead and facilitate the overall cross-functional project team;Advise at a strategic level at the project conception stage, including providing advice on the different approaches that can be adopted to successfully achieve the client's overall objectives;Deliver the skills necessary to meet technical objectives for the commission;Comply with Business Management System requirements;Comply with T&T risk management processes;Ensure contracts for services for commissions under your control are in place with all clients/sub-consultants in line with group policy;Comply with risk mitigation measures defined in the Commission Execution Plan;Lead to establish the overall success criteria for the project, including time, cost, technical and performance parameters;Plan for and manage quality, safety, health, and environment issues;Establish effective project governance, processes, and systems to be utilized throughout the project;Project planning, including ensuring the production of the detailed project plan;Advise upon the procurement of resources – design and construction;Monitor and apply performance management techniques, including the use of KPIs to improve project performance;Set up and manage the change control process;Monitor and advise upon project finances/budgets;Manage the flow of project information between the project team and the client, through regular meetings and written communications;Ensure the production of formal project progress and other reports;Implement risk management techniques appropriate to the project;Manage and monitor design team in accordance with commission scope;Manage and monitor contractor in accordance with commission scope;Develop appropriate contractor interface;Lead or support business case production as required by the commission scope.Decision MakingThe job holder has the authority to make decisions within the boundaries of their responsibilities and accountability in the role.
People (HRM), to include:Maintain own learning & development plan up to date;Develop own professional competency level to agreed targets;Attend all training courses as identified in your L&D plan;Ensure personal CVs are updated regularly and posted to Peoples Pages;Coach/mentor junior staff as directed/agreed in their L&D plans;Participate in the CR volunteering day.Marketing and Business Development, to include:Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager;Proactive in the identification and pursuit of new clients/new business;Assisting in the production of bid documentation;Ensuring that project case studies, photographs, and project CV files are kept up to date;Identifying ways in which project management products and services can be improved and referring ideas to the appropriate line manager;Understanding the Turner & Townsend 2+2=5 philosophy and identifying cross-divisional opportunities;Support the development of allocated sector/service/client marketing action plans when requested.Internal Management Accountabilities, to include:Knowledge management – Ensuring that key information and learning generated from each project is input into the Turner & Townsend internal database;Financial management – Ensuring prompt client invoicing and utilizing FMS in order to monitor a project's financial status;Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager.HEALTH AND SAFETYObserve safety regulations;Conform to local and national laws and guidelines;Conform to the Turner & Townsend Europe Limited (Energy) safety and security regulations commitment to implementation of the Risk –Assessment and Evaluation.An Associate Director Real Estate will in part be judged by the extent to which:Projects are managed to the right quality standards and are completed efficiently, on time and to budget;Project delivery meets the client's objectives and is in line with the conditions of appointment;The project team is led effectively;Good relationships are developed with clients and members of the cross-functional team;They obtain good client care scores, both for themselves and their team;Opportunities are identified to develop new business with existing clients and they are proactive in the identification and pursuit of new clients/new business;The internal financial status of all projects is effectively monitored;Key information and data is effectively cascaded and appropriately retained.Additional InformationWhat we offer you: Full time, permanentCompetitive remuneration and attractive range of benefitsPension23 days Annual leaveOpportunity to work on impactful and innovative projectsCareer development opportunities both in Ireland and globallyOpportunity to work with a diverse group of talented and collaborative colleaguesOur inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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