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Role Summary Manages hotel partners to be more successful on the company's platform, increasing value through comprehensive commercial conversations and interactions.
Experience Minimum 2 years
Functional/ Technical Skills Must hold full drivers licenseProficiency in EnglishProficient communicatorGrowing knowledge of sales techniquesAccount management experience preferredRole Expectations Develops relationships with hotel partners or their account team.Attends regular meetings at partner hotels to understand needs and expectations.Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build hotel partners accounts.Develops understanding of hotel partners business issues.Recommends products, services, and insights that will meet hotel partners needs.Completes basic account plans that outline tactics to acquire and/or maintain business.Develops a basic understanding of the financial impact of decisions/solutions on the organization and its hotel partners.Assists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement.Identifies the key stakeholders in decision making for the account.Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.Develops a broad understanding of competitors' standard products and services.Understands the value and application of products, technologies, and offerings.Understands the importance of developing rapport and maintaining ongoing business relationships with colleagues and external hotel partners.Learns about hotel partners key leaders/decision makers from internal customer relationship management system.Develops basic understanding of hotel partners industry and competitive market and/or uses company's tools to access market-specific information and insight.About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.
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