Associate (Supervisory), Exchange Traded Funds (ETF) Services Bring your ideas. Make history. BNY offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what Life at BNY is all about. In this role, you'll make an impact in the following ways: Ensuring the timely and accurate completion of all work within the team. Ensuring adherence to BNY standard policies, procedures and controls at all times. Managing the daily ETF Servicing lifecycle (TA orders, order fee calculation & portfolio composition file (PCF)/Basket production workflow) to service multiple clients/funds. Reviews data and assists in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting. Ensuring client concerns/requests are addressed as soon as possible and within an agreed timetable. Supervises/manages the day-to-day operations of a small- to medium-sized team of fund administrators. Assist, as required, with planning, testing and implementation of internal and client driven projects. Shift rotation To be successful in this role, we're seeking the following: Can demonstrate strong verbal and written communication skills Can demonstrate strong analytical and problem-solving skills Can demonstrate strong attention to detail and are well organized IT Literate – Proficiency in Excel, Word, PowerPoint desirable. Ability to work under pressure and to tight deadlines Ability to be flexible and work effectively both within a team structure and independently Bachelor's degree in accounting or the equivalent combination of education and experience is required. At least 2 years work experience within a similar environment Fluency in English (speaking and writing) At BNY, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion, Disability: IN – 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Our Benefits: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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