With an asset size of €175 million, Premier Credit Union proudly serves a community of nearly 35,000 members. We are committed to delivering excellent financial services and products while fostering a collaborative and supportive work environment. Our core values—integrity, responsibility, innovation, community service, transparency, fairness, collaboration, and service excellence—guide everything we do.
Premier Credit Union is currently recruiting for the role of Branch Lead. This is a full-time permanent position, reporting to the Head of Operations. This role is based in the Roscrea branch with some travel to other branches.
This position plays a pivotal role in Premier Credit Union's growth and success. We are looking for someone who can lead with energy, inspire their team, and have fun along the way while maintaining operational efficiency and delivering excellent member service. The role is responsible for day-to-day support, supervision, rosters, as well as training and development of our operational team in the Roscrea branch. It is the main point of contact for the team as well as holding responsibility for data protection and compliance aspects related to the operations function. Supporting the lending operations of the credit union will also be a key part of the role.
The Member Service Team Leader ensures the continuous support, upskilling, growth, and development of team members within the branch as well as sustaining a high level of their role as an MSR while delivering a best-in-class standard of customer service to our very valued members.
Reward / Package include:Excellent SalaryPension SchemeEducation SupportRequirements:People management experience is an advantage.3-5 years financial experience essential.QFA/APA/CUA qualification desirable, must be willing to undertake necessary exams where required.Awareness of AML, data protection, and general compliance requirements in the financial sector.Customer focused with a proven track record delivering exemplary customer service.Flexible and solution driven with excellent verbal and written communication skills and strong interpersonal skills.Efficient and well organized with exceptional attention to detail.An understanding of the credit union movement would be a distinct advantage.Please forward your application to ******.
Confidential Enquiry: To have a confidential discussion about this opportunity, please call Joan FitzGerald on +353 (87) 389 9081.
Closing Date: The closing date for applications is 5.00 p.m. on 29th of November 2024.
Premier Credit Union is proud to support a diverse and inclusive working environment.
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