Business Continuity Planning Lead
We are seeking an experienced IT Operations Engineer with a remit to manage and coordinate the IT Business Continuity Plan (BCP), reporting into our Head of IT Operations. The successful candidate will have technical expertise in driving wide-scale outage management and developing run books at a macro level. This role requires a proactive approach to ensure that our IT environment and operations are resilient and can quickly recover from major disruptions.
Responsibilities:
Develop, maintain, and implement business continuity and disaster recovery (BCP/DR) strategies and solutions, including risk assessments, business impact analyses, and documentation of business continuity and disaster recovery procedures.
Work with cross-departmental support staff to develop, maintain and execute incident management procedures.
Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly.
Play a hands-on role and act as a coordinator for continuity efforts during a disruption event.
Develop comprehensive run books detailing the process of recovering disrupted systems and to ensure timely restoration of services.
Train the organization's staff with respect to BCP/DR protocols.
Work closely with key partners to ensure the company's readiness to manage potential disruptions or disasters.
Coordinate with BCM Program lead to assure documentation and requirements are met at the BCM level.
Qualifications/Skills Required:
5+ years of experience in IT outage or operations leadership. Experience with business continuity, disaster recovery, risk management, and a working knowledge of IT infrastructure in the financial industry is a preferred.
Must be highly organized with excellent written and verbal communication skills.
Bachelor's degree in IT Risk Management or STEM field is preferred.
Strong knowledge of business continuity and disaster recovery frameworks.
Technical knowledge in either Networks, Linux, Windows OS, Database or Storage.
Strong problem-solving and organizational skills with demonstrated leadership in complex environments.
Ability to work under pressure in a fast-paced environment.
At times, this role requires availability outside of regular business hours to address potential disruptions or to coordinate recovery efforts in the event of a disaster. Several annual BCP tests will be conducted that require weekend coordination.