Business Development & Guest Relations Manager

Business Development & Guest Relations Manager
Company:

The Ivy Collection


Details of the offer

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.
We are seeking a highly motivated and experienced  Business Development Manager  to drive our sales and events strategy.
This role offers the opportunity to play a pivotal role in expanding our venue's market presence and securing high-profile corporate and special occasion bookings.
In this role, you will be responsible for coordinating and overseeing on-site events for our guests, such as receptions, lunches, and dinners.
Availability to work evenings and weekends may be necessary.
You will collaborate closely with the on-site operational team to ensure the delivery of high-quality service and build strong connections with our guests.
Key Responsibilities: Develop and Execute Strategic Sales Plans:  Design and implement comprehensive sales strategies tailored to drive increased bookings and revenue growth for Ivy West Street.
This involves analysing market trends, identifying opportunities, and setting actionable goals to attract high-value events and corporate clients.
Drive Business Development Initiatives:  Actively seek new business opportunities to enhance the venue's profile and secure significant bookings.
Focus on building and nurturing relationships with corporate clients, event organizers, and individuals planning special occasions, ensuring Ivy West Street becomes their venue of choice.
Represent and Network at Industry Events:  Act as the venue's ambassador at key industry events, conferences, and networking functions.
Build and strengthen professional relationships, engage with potential clients, and generate new business leads that align with our strategic objectives.
Manage and Cultivate Client Relationships:  Oversee and develop long-term relationships with key clients, ensuring their needs are met with the highest level of service.
Maintain regular communication, address any concerns, and work proactively to deliver exceptional experiences that foster client loyalty and repeat business.
Requirements: Demonstrated success in a Business Development Manager role within the restaurant, entertainment, or hospitality sectors.
Proven ability to achieve sales targets and develop successful business strategies.
Strong ability to work autonomously and manage multiple projects efficiently.
Exceptional networking, negotiation, and communication skills.
Innovative problem-solving capabilities and a proactive approach to sales and marketing.
Benefits & Rewards: ??  50% staff discount  for you and up to 3 friends when you dine in our restaurants.
Celebrate career anniversaries  with a gift voucher to dine in our restaurants.
Career Development and Training , including Apprenticeships.
Free food and drinks  to the same standard that we serve our guests when you are working.
Extra holiday allowance  for length of service, up to 5 extra days after 5 years.
You can take your  Birthday as a day off  - Guaranteed!
Cycle to Work Scheme .
Access to discounts  on 100s of retailers, health, entertainment, travel & more.
About us:  Our shared CARING values help create an environment where we are happy and engaged, care for ourselves, our colleagues, and our guests, and celebrate our individualities and differences.
If you are a strategic thinker with a passion for driving sales and building relationships, we encourage you to apply for this exciting opportunity!


Source: Talent_Ppc

Job Function:

Requirements

Business Development & Guest Relations Manager
Company:

The Ivy Collection


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