You will need to login before you can apply for a job.
Capacity Install Technician, DCC CommunitiesSector: Engineering
Role: Manual Skilled
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
We are looking to hire a highly motivated, best-in-class Capacity Install Technician to join our Rack Install team. The candidate will work with minimum supervision in a dynamic environment to drive the installation of our next-generation networks.
The position responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management. The Capacity Install Technician will work closely with internal customers and external vendors to facilitate smooth execution of the Rack Installation process.
Our ideal candidate is highly autonomous, detail-oriented, possesses strong written and verbal communication skills, and has significant experience supporting large-scale, enterprise-class networks. Excellent network implementation and troubleshooting skills, combined with a proven documentation methodology, are required. The ability to interact efficiently with peers and customers is essential.
Key Job Responsibilities: Manage work and priorities through the ticketing system and workflow.Collaborate with various stakeholders to remove project obstacles.Travel within the geographical work area is required, with up to 80% travel outside the traditional work area.Troubleshoot networking, routing, and interconnectivity issues, including network device configuration and low to mid-level application interaction.Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.Specify power and cooling requirements and ensure hardware racking/stacking is completed for new equipment.Complete customer requests via the Remedy trouble ticketing system.Participate in the migration, basic configuration, and rollout of new or upgraded hardware.BASIC QUALIFICATIONS:
- High school or equivalent diploma
- Experience with computer hardware troubleshooting and repair
- Experience in networking
PREFERRED QUALIFICATIONS:
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Knowledge of fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.
#J-18808-Ljbffr