Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and problem solving. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. TTS Overview: Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains. WorldLink allows clients to efficiently execute cross-border/cross-currency payments, providing global access, integrated FX, cost efficiencies and payment optionality in the form of various payment methods. The business enables local currency payments in over 200 markets on behalf of thousands of global clients across all client segments, representing a truly global business. This role is with the Worldlink Operations team and responsible for ensuring that client solutions developed and sold to grow the business are delivered with effective scalable Operational processes.
Team / Role Overview: This role is with the Cross Border Network Team who are responsible for managing disbursement partner relationships in conjunction with the Cross Border Product team.
The successful candidate will be required to work independently, with internal teams and also external partners across multiple cross functional families by driving results and process improvements/efficiencies, whilst having the ability to be completely adaptable to changing business requirements and deliverables is essential.
Responsibilities: Cross Border Payment disbursement partner relationship management.Point of contact for Product, Service and Operations staff across the globe for questions related to Cross Border Payments.Self-manage workload ensuring tasks are completed in accurate and timely fashion.Identify and implement process improvements.Produce accurate data outputs.Hands on approach to problem management and daily functions.Escalate issues as and when they arise and retain ownership until the issue is resolved.What we'll need from you: Relative experience in a related role within trade / cash operations (payments or FX) preferred but not mandatory.Ability to work in a pressured environment and to meet deadlines.Excellent organization and administrative skills.Project management experience desirable.Self-motivated/results orientated.Effective verbal and written communication skills.Effective analytical and problem-solving skills.Aptitude for building and maintaining positive partner relationships.Expert level proficiency in Windows, MS Project, and MS Office Suite.What we can offer you: By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-LC1 ------------------------------------------------------
Job Family Group: Operations - Transaction Services
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Job Family:Cash Management
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Time Type:Full time
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