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Advert Title: Centre Attendant Meakstown Community, Dublin Advert Text: Summary:The Centre Attendant is responsible for assisting the Centre Manager and Centre Supervisor in managing the daily operations of the Community Centres, ensuring the Centre is kept clean and well maintained, providing a warm and welcoming environment in order to ensure high levels of customer satisfaction.
Reporting to:Centre Manager/Centre Supervisor
Tasks will include but are not limited to:Primary Duties:
Act as point of contact for Centre Enquiries.Provide a welcoming environment to all customers and visitors to the Centre and develop close working relationships with all Clients, Customers, and Stakeholders through excellent customer service and social skills.Being a key holder and responsible for opening/closing up of Centre safely and securely in line with the Centre's procedures and ensuring that all doors and windows are locked and alarms are set.Work with the Centre Manager/Centre Supervisor to ensure all Environmental, Health and Safety guidelines are met and maintained and that approved safe systems of work (including Permit to Works) are adhered to.Ensure standards/procedures are adhered to.Maintain the security of the premises in line with the Centre's procedures, ensuring the security of the building, monitoring of CCTV, and highlighting any out of line situations as a matter of urgency to the Centre Supervisor/Centre Manager.Reception duties – Answer the telephone and ensure that all messages are dealt with efficiently in a polite and friendly manner, while being aware of the different needs of individuals, especially those who are first-time users and those with special needs. Take messages and ensure timely delivery of same to recipient. Ensure all Clients sign in and out of the building and record footfall. Leaflets/flyers/timetables etc. must be kept plentiful and up to date at reception at all times.General Maintenance/Cleaning Duties of Centre and Grounds - Carry out duties necessary on the premises as designated by Centre Supervisor/Centre Manager in line with the Centre's schedules.Administration duties - Prepare invoices for all user groups and send them out at the end of each month. Maintain accurate records of all user groups and pricing structures. Carry out any additional administration duties that may be required from time to time, including updating timetables/social media pages/website etc.Set up rooms as required - Ensure that rooms are left ready for school/community use. Ensure safety procedures are applied when stacking tables and chairs. Ensure that all user groups leave each room as they find it. Liaise with all user groups regarding allocation of space etc. Ensure that no individual or group places equipment in the storage area without prior approval.Documentation and filing - Ensure that filing/records are kept up to date and held securely.Accident/incidents - Ensure that all accidents/incidents are dealt with and recorded in a timely and accurate manner, in line with the Centre's procedure and reported to the Centre Supervisor/Centre Manager.Evacuation & Emergency Procedures - Be fully familiar with the health and safety policies and procedures and ensure that the appropriate procedures are applied in the event of an emergency. Participate in all fire evacuation drills. Ensure that appropriate emergency services are contacted and liaise with them on arrival (if Centre Manager/Supervisor not on site). Ensure that calm is maintained at all times.Highlight any out of line situations.Flexibility in working hours to meet the needs of the Centre(s).Other duties as required.Working PatternMon-Sun, 30 hours per week
Ref: 13659
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