Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. Allianz Partners in Ireland is part of the Allianz Group, which employs over 160,000 people in over 70 countries worldwide, each with their own in-depth experience of local markets and all focused on a common goal - local expertise and global presence.
Allianz Care are the international health insurance experts at Allianz Partners. Our focus is on addressing the health and wellbeing protection needs of clients worldwide through the delivery of straightforward, innovative solutions that make each client feel understood, confident, and valued.
Job Description The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy. We ensure a high level of client service while processing claims within an industry-leading 48-hour timeframe. The Claims Department is a very fast-paced and challenging environment, with many different languages used and a mixture of cultures.
Key Responsibilities Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achieve company loss ratio targets.Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims to deliver a superior client experience and accurate reporting.Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality.Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution-focused manner to ensure an efficient response is provided.Other ad hoc duties as required.Requirements Experience working with tight deadlines.Strong knowledge of Microsoft Office (Excel, Word).Valid EU work permit with the ability to work full-time year-round.Fluency in English and Greek.What we offer... A competitive salary and bonus scheme.Career progression opportunities and training.Excellent benefits such as pension, health insurance for employees, their spouses, and children under 18, and discounts on car and house insurance.Flexible working hours and blended working (remote working a few days per week).Free onsite parking.Sports & Club society.Transport subsidy.Support for professional studies including APA examinations.Relocation assistance.Recognised as one of the best large companies to work for in 2017.The successful candidate will have the opportunity to work in a growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club, and support for professional studies. Allianz Partners is an Equal Opportunities Employer.
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