Job Title: Client Care Co-ordinator Job Description: We are looking for a highly motivated and experienced Client Care Co-ordinator to join our team.
As a Client Care Co-ordinator, you will be responsible for managing and coordinating care services for our clients in Wicklow.
You will be working closely with our clients, their families, and our team of care professionals to ensure that the highest level of care is provided.
Responsibilities: Coordinating and managing care services for clients Liaising with clients, their families, and care professionals to ensure the highest level of care is provided Developing care plans and ensuring they are implemented effectively Scheduling and managing staff rotas to ensure adequate coverage Ensuring all care records are up-to-date and accurate Responding to client queries and concerns in a timely and professional manner Conducting regular client reviews and updating care plans as necessary Providing support and guidance to care professionals Ensuring all care services are delivered in accordance with company policies and procedures Participating in the on-call rota as required The role will involve a degree of direct provision of care to clients from time to time Requirements: Proven experience in a similar role in the healthcare industry Excellent communication and interpersonal skills Strong organisational and time-management skills Ability to work well under pressure and in a fast-paced environment Ability to work independently and as part of a team Good IT skills, including proficiency in Microsoft Office Knowledge of healthcare regulations and legislation Full driving licence and access to a car (travel allowance, parking and tolls full paid) Must be eligible to work in Ireland without restriction.
QQI Level 5 Major Award in Healthcare Support or equivalent recognised qualification Familiar with operation of OneTouch Health platform.
Benefits: Salary up to €35,000, Depending on Experience and qualifications.
Generous travel allowance, parking and tolls paid.
Fully subsidised Health Insurance coverage.
Employer matched contributory pension scheme.
Employee Assistance Programme.
Company laptop and phone provided.
Location: Place of work will vary between clients homes in Dublin South, Wicklow and our offices located in Finglas, Dublin 11, Kimmage, Dublin 12 or Maynooth Co. Kildare at times.
Travel time and mileage is fully provided.
If you are a highly motivated individual with a passion for providing high-quality care services, we would love to hear from you.
Hours of Work: Working hours are routinely Monday to Friday 8am to 4:30 pm or 9am to 5:30 pm, some flexibility for evening or weekend work is expected on a fair rotation amongst team members for which additional payment on a pro-rata basis is made.
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