Client Project Manager

Company description: WuXi Biologics is a world-class biologics services provider (from discovery, through to commercialisation) with global clients in the biopharmaceutical and healthcare industries.
Our mission is to accelerate and transform discovery, development and manufacturing in the fast growing field of biologics to benefit patients worldwide.
The company has sites/offices in China, US, EU, Asia and Israel.
The company currently employs over 5,000 employees worldwide, and are providing services to over 200+ clients globally, including 13 of the top 20 biopharmaceutical companies.
Job description: Client Project Manager Organization Description WuXi Biologics provides the only open-access biologics technology platform in the world offering an end-to-end biologics medicine production service.
The successful candidate will have the opportunity to work in a Factory of the Future, and act as conduit between the customer and technical teams ensuring a seamless path to market for a wide range of products, including products for unmet medical needs.
Reporting to Project Management Lead, this Project Manager role will be client facing and responsible for managing projects through initiation, planning, execution and close out, ensuring client contracts are adhered to, milestones are reached on time, and revenue is recognized.
The role requires excellent people and project management skills, planning and communication skills to manage client projects.
To be successful in this role, you must be very customer focused and demonstrate excellent communication skills, including stakeholder and risk management, and demonstrate the ability to effectively interface with all levels across the organisation.
Department Description As Client Project Manager youll be joining an organization where people of all backgrounds and experiences are respected, and where we work together focused on changing lives.
In this role youll be reporting to the Head of Project Management.
Your Responsibilities In this role, you will: Lead multiple cross functional teams on site regarding the introduction of complex new projects (NPI) and tech transfer.
Be customer facing and support client meetings, scoping project plans and customer needs.
Lead all project meetings as per pre-determined communication plan, internally and externally with relevant stakeholders.
Develop a project management process for tracking, reporting and recording progress and key milestones.
Collaborate closely with Manufacturing plants MFG6 & MFG7 to support new product introduction and client needs.
Using internal systems and working closely with scheduling and other support functions such as QC and MSAT.
Responsible for managing risks, completing impact assessments and developing mitigation strategies and escalation as necessary.
Collaboration with departments across the business including Manufacturing, QA, Supply Chain, QC, Engineering, Procurement and EHS to ensure the project needs are met.
Develop high level timelines and Gantt charts, managing any changes and communication as required.
Coordinate project communications and documentation as necessary ensuring relevant stakeholders needs are met.
In addition, ensure strong documentation and traceability is managed accordingly.
Develop project management procedures and processes as required ensuring alignment with corporate guidelines.
Contribute to the establishment of a best-in-class Project Management Organisation.
Build and establish effective relationships in order to elicit information from key individuals internally and externally.
Lead and document lessons learned and end of project closure reports.
Flexible to take on additional tasks and responsibilities at the discretion of Program Manager.
Management of budgets, invoicing and revenue recognition as required.
Your Profile The ideal candidate for this position, will have the following: Education B. Eng or B.Sc in Chemical, Biology, Process engineering or equivalent is required.
A qualification in project management is preferable (PMP, Prince2 etc.)
A postgraduate qualification in an engineering or science discipline would be advantageous.
Knowledge/Experience: A minimum of 8+ years experience working in a Biologics or similar GMP environment as part of Project Management, Engineering, Technical Services or Operations function.
Previous experience with direct client management is desired.
Demonstrated experience leading complex projects with high impact is required.
Technical / Engineering knowledge of Upstream and / or Downstream biologics systems and processes is desired.
Experienced in the management of complex cross functional projects.
Knowledge / experience in the operation of GMP.
Personal Skills: Strong customer focus, going above and beyond to ensure customer satisfaction and maintains the high standard clients are accustomed to from WuXi Biologics Project Management reputation.
A strong communicator with the ability to work well within a cross-functional team to achieve a common objective.
Flexible approach to work and a positive attitude will be a good fit within the team dynamic.
Be collaborative and inclusive in your approach to work and your colleagues.
Engage cross functionally in conjunction with a site-based team.
Autonomous and a self-starter who will use their initiative to drive actions forward.
Demonstrate strong ethics in adhering to company procedures and policies, regulatory standards, and our customers expectations.
Ability to manage conflict and negotiate challenging situations should they arise.
Potential for out of hours conference calls due to client locations globally.
Potential requirement to travel internationally to fulfil the responsibilities of the position.
As we extend our global reach, we need colleagues interested in change, in challenge, and in building a new future together.
Reach beyond yourself and discover your true potential!
If you have the ability to thrive in a dynamic and fast-paced environment and feel that the moment has come for you to be part of such an exciting journey towards accomplishing our vision - Any drug can be made, and any disease can be treated - dont miss out on this opportunity to join us and reach beyond yourself and discover your true potential.
Apply now!
Would you like to know more before you apply?
Please visit us at or contact us via WuXi Biologics is an equal opportunities employer.
Skills: Project Management Leadership Client Facing Benefits: Bonus Parking Pension Sports & Social Club VHI