Client Service Executive

Main responsibilities include: Perform the Broking Role for their portfolio of Clients dealing with New Business, Renewals, Claims and all mid-term alterations and queries.Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met.Achieve an appreciation of each client's business and culture.Support and find opportunities to enable growth of the existing client accounts.Foster beneficial insurer relationships.Follow company procedures for Renewals, Mid Terms Adjustments and New business.Maintain Company and regulatory standards/requirements including compliance.Participate in project work.Provide technical support to colleagues and help in resolving their client problems.Build relationships and provide support to a number of different teams across the regions business.Minimum Qualifications: CIP qualified.At least 5 years' experience working for an insurer or broker.Strong client advocate.Desire to take early responsibility.Passion for learning about and understanding the insurance industry.Hardworking, proactive and flexible.Capable of solving problems.Good IT skills including a high level of proficiency with the Microsoft Office suite.Good interpersonal, organizational, analytical and communication skills.Highly accurate with good attention to detail in completion of all tasks.Inclusivity Statement: At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Work Environment: At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution.


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