Cloud Support Associate (Media and Content Delivery | Mandarin speaker)AWS??????????????????????????????,????????????????????????????????????????,?????????,?????????????,????????????????,??????????,???????????????
?AWS,?????????????????,?? AWS ?????????????????????,?????????????? AWS ??????,??????????????,?????? Technical Account Manager?Solution Architect? Business Development Managers;???????????? Subject Matter Experts (SME) ? AWS Service Development Team ???????
?????????????????,????????????????????????????????????? AWS ??????????????/???????????????????? AWS,??????????????????????
??????????????????????? follow-the-sun ??,?? on-call ????????,?????????????(?????????????????),??????????,?????????????????
Key job responsibilitiesStorage & Content Delivery ??????????????????????????????????? AWS ???????:S3, Cloudfront, SES, MediaConvert, Kinesis Video Streams, Backup and Storage Gateway??
???????????????????,?????(OSI ??)?IP ???TCP?UDP?DNS?HTTP,???????????????? AWS ????????????,??????????????
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BASIC QUALIFICATIONSWill graduate in 2024 or 2025Bachelor's and above degree in Information Management/Information Science/Information Technology, Computer Science, Engineering, or a related field;Knowledge of networking protocols such as DNS, HTTP, TLS, TCP and related troubleshooting toolsUnderstanding of Content Delivery Networks (CDN) OR Media Streaming ServicesExperience with Linux system administrationExperience with web-based applications and REST API servicesGood communication skills in Mandarin, and intermediate English proficiencyPREFERRED QUALIFICATIONSKnowledge of AWS and Cloud Computing conceptsKnowledge of large-scale storage architectures and backup/DR strategiesExperience operating and troubleshooting email services and SMTPUnderstanding of streaming video (H264, MP4, WEBM, HLS, Smooth Streaming)Customer facing experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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