The Cloud Support Engineer performs a variety of tasks related to designing, planning, managing, maintaining, and supporting cloud-based applications and infrastructure.
Supporting multiple cloud providers, AWS and Azure, and other technical platforms like M365 and Databricks.
RESPONSIBILITIES: Design and Planning: Design and plan cloud infrastructure and solutions, understanding the customer's needs and requirements to create a solution that meets those needs.Implementation and Deployment: Implement and deploy the designed cloud solution, setting up the cloud infrastructure and configuring cloud services.System Management and Maintenance: Manage and maintain the cloud infrastructure and applications, monitoring system performance, troubleshooting issues, and ensuring efficient operation.Security Management: Manage the security of the cloud infrastructure and applications, implementing security measures, monitoring threats, and responding to incidents.Backup and Recovery: Manage data backup and recovery processes.Performance Optimization: Optimize the performance of the cloud infrastructure and applications, improving resource usage and system performance.Cost Management: Manage the cost of cloud services, monitoring and controlling expenses while optimizing resource use.Compliance and Governance: Ensure compliance of the cloud infrastructure and applications with relevant laws, regulations, and organizational policies.Collaboration and Communication: Collaborate with IT professionals, ensuring cloud services align with the organization's IT strategy.SKILLS & QUALIFICATIONS REQUIRED: Minimum of 5 years of experience in cloud engineering.Minimum of 2 years of experience with AWS and Azure, with certifications from those providers.Minimum of 2 years of hands-on system management experience.Proficient in Python, Bash, and PowerShell.Excellent communication skills, both verbal and written.SKILLS & QUALIFICATIONS PREFERRED: HITRUST experience.GCP experience.Experience with M365.Experience with Databricks.Infrastructure as Code (IaC) experience, especially with Terraform.Kubernetes and Containers-as-a-Service (CaaS) experience.AI/ML experience.ABOUT MILLIMAN: Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide.
We help companies tackle critical issues, including retirement funding, healthcare financing, risk management, regulatory compliance, data analytics, and business transformation.
Our team comprises professionals from various fields, offering unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance, financial services, and property and casualty insurance.
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